About the Role

Join an early-stage AI-powered insurtech company as its first product designer. You will own the end-to-end user experience for claims software, turning complex operational workflows into clear, useful tools for insurance teams.

What You'll Do

Design the claims workspace used by adjusters as well as dashboards for team leads and executives.

Use product analytics, heat maps, user interviews, and direct observation to understand how customers work and guide product improvements.

Partner with product and engineering to translate customer problems into workflows and implementation-ready designs.

Create interaction patterns for AI agents that make their actions, sources, reasoning, and uncertainty visible, while allowing users to review or intervene.

Lead product design from discovery through delivery as the platform evolves into an enterprise-grade experience.

Establish design principles and a design system, and use AI-assisted prototyping tools to test ideas quickly.

Measure whether design changes help users complete work with less effort.

What We're Looking For

5 to 8 years of product design experience, with consistent tenures in technology companies.

Experience as a founding designer or first design hire at an early-stage startup.

A portfolio demonstrating UX ownership of dense, technical software used by operators throughout the workday.

Strong UX research and data-informed design skills, including simplifying complex workflows with behavioral analytics and user feedback.

Experience prototyping with AI coding tools such as Claude or Lovable.

Product design experience beyond visual design alone, with a track record of working closely with engineering.

Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is helpful, as is designing AI and human-in-the-loop experiences.

Compensation & Benefits

Base salary is $170,000 to $220,000 USD annually. Visa transfers are accepted; new visa sponsorship is not available.

Location

On-site, five days per week in New York, New York.