About the Role

Join an early-stage AI company building software for insurance claims operations. As the first product designer, you will shape the end-to-end experience for claims professionals and leaders, making complex workflows clear and effective.

What You'll Do

Design customer-facing experiences across claims workspaces, dashboards, and other product surfaces.

Research how customers use the product through usage data, discovery calls, and direct observation, then use those insights to prioritize improvements.

Partner with product and engineering teams to translate customer problems into clear workflows and implementation-ready designs.

Design experiences that make AI agent actions, reasoning, sources, and uncertainty visible, while giving users control to review or intervene.

Elevate the product experience from early interfaces to enterprise-grade workflows, guiding work from discovery through delivery.

Build design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort.

What We're Looking For

5 to 8 years of product design experience, with consistent tenure in technology companies.

Experience as an early-stage startup designer, founding designer, or first hire in a design function.

A portfolio demonstrating UX ownership of dense, technical software and complex workflows used regularly by operators.

Data-informed design experience using behavioral analytics, heat maps, instrumentation, and user research.

Experience prototyping with AI-assisted tools such as Claude or Lovable.

Strongly relevant experience may include insurance, claims, healthcare, other compliance-heavy operations, or AI experiences with human review.

Experience building design systems and principles is valued. This is a product design role, not a front-end engineering role.

U.S. work authorization is required. Visa transfers are supported, but new visa sponsorship is not available.

Compensation & Benefits

Base salary: $170,000 to $220,000 annually. Visa transfers are supported; new visa sponsorship is not available.

Location

On-site, five days per week in New York, NY.