About the Role

Join an early-stage AI insurtech startup as its first product designer, working closely with product and engineering. You will shape an enterprise-grade claims operations platform, making complex workflows easier for insurance professionals and helping users understand and guide AI-powered work.

What You'll Do

Own the end-to-end experience across claims workspaces, dashboards, and other customer-facing product surfaces.

Use product analytics, heat maps, user interviews, and direct observation to identify workflow problems and guide improvements.

Partner with product leadership and engineering to translate customer needs into clear workflows and implementation-ready designs.

Design AI agent interactions that show users what the system did, what information it used, and where human review or intervention is needed.

Lead product design from discovery through delivery as the platform evolves for larger insurance organizations.

Establish design principles and a design system, and use AI prototyping tools to test ideas and improve workflows.

What We're Looking For

Five to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire.

A portfolio demonstrating UX ownership of dense, technical software used regularly by operational teams.

Experience simplifying complex workflows through user research and data-informed design, including behavioral analytics or heat maps.

Hands-on prototyping experience with AI coding tools such as Claude or Lovable.

Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus.

Experience designing AI and human-in-the-loop interactions or building a design system is beneficial.

Compensation & Benefits

Base salary: $170,000 to $220,000 annually. Visa transfers are accepted, but new visa sponsorship is not available.

Location

On-site, five days per week in New York, New York.