We are looking for a Group Product Manager to own and drive the core portfolio of the Top Hat platform — product domains where instructors and students interact in and around the classroom every day. This role requires someone who can execute flawlessly while thinking strategically, build coalitions across teams, and represent the product vision to executive leadership.
You'll be responsible for key domains of the Top Hat platform, serving millions of students and thousands of instructors in higher education, leading a team of Product Managers. This is a high-impact, high-visibility role where your decisions directly influence both product strategy and business outcomes.
You will
Strategic Leadership
Define and champion the long-term product vision, strategy, and roadmap for your portfolio, ensuring alignment with company objectives and market opportunities
Drive product-market fit and sustainable competitive advantage through continuous customer research, market analysis, and strategic positioning
Act as thought leader and portfolio representative to executive leadership, cross-functional partners, and external stakeholders
Develop compelling business cases that connect product investments to revenue, retention, and strategic value
People Leadership & Coaching
Own the growth of your PMs: give clear, direct feedback, run meaningful 1:1s, and help them level up against our career framework
Coach by asking questions rather than handing over answers—develop their judgment instead of substituting your own
Set direction and standards, then delegate with trust and hold people accountable to outcomes
Build a team and a direction strong enough to run well without you in the room
Execution & Delivery
Ship high-quality products on time across your portfolio, leading by example on product craft from ideation through launch and iteration
Move fast with strong judgment on value vs. risk tradeoffs—make swift decisions without analysis paralysis
Maintain technical independence: spin up MVPs quickly, pull data directly from databases, and validate hypotheses rapidly
Operate confidently against a seasonal academic calendar where term-start deadlines are immovable
Cross-Functional Influence & Customer Discovery
Lead through influence, not authority—build coalitions and align stakeholders proactively
Build strong partnerships with Engineering, Design, Data, GTM, Customer Success, and Marketing, and hold your position when senior stakeholders push back
Conduct customer discovery, using prototypes to validate ideas with real users early and often
Recruit customer design partners and stand up pilot programs for validation
You are
Must-Haves
5+ years of product management experience, with 1+ years in a management role
Demonstrated experience coaching and growing product managers, including those early in their careers
Technical fluency: Comfortable with SQL, APIs, BI tools, and AI tools. Able to spin up prototypes independently or with minimal eng. support
Track record of shipping complex, cross-functional products on time and at high quality
You finish what you start, don't let things fall through the cracks, and are known for reliability
Experience building business cases with financial projections, ROI analysis, and strategic value articulation
Experience with AI-assisted development tools, for work or personal projects
Experience building/prototyping with AI tools (vibe coding) and presenting working demos
Experience building MCP integrations
Startup and entrepreneurial mindset, comfortable leading engineers and data scientists
Experience working with execs and cross-functional stakeholders
Bonus
Experience in EdTech, SaaS, or B2B2C business models
History of leading integrations or complex multi-product initiatives, with strong understanding of data interoperability and ability to present a unified strategy across these multiple interconnected products
Experience with accounts, billing, provisioning, or other platform and infrastructure product areas
Background in mobile product management, or leading both web and native mobile surfaces in one portfolio