Role: Senior Project Manager

Level: Senior Consultant

Summary

A Senior Project Manager will join the implementation team at TELUS Digital, Salesforce practice who shares our vision of bringing the power of cloud computing to enterprises. Senior Project Managers are experienced professionals on our project teams responsible for overseeing the production of deliverables. They work closely with various technical and non-technical team members, managing and running more complex, enterprise and strategic technical projects. Our Senior Project Managers are subject matter experts who actively participate on the project, scoping, contracts review, knowledge transfer, and budget management.tasked for overseeing the production of deliverables, working closely with various technical and non-technical team members, managing and running more complex and strategic technical projects.

Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success

Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates for the project

Exercise solid project leadership skills combined with strong business acumen and in-depth analytic skills

Facilitate requirements gathering and assist with the creation of project deliverables, as needed

Ability to provide hands on configuration and customization of the Salesforce product in all declarative tasks would be nice to have

Define and manage the stage gate reviews during the projects to meet the compliance standards that are established

Responsible for managing the programs as outlined in the SOW and mitigating the risk. In the case of any deviations from the original SOW, PMs are responsible for working with the delivery leadership to raise the appropriate Change Orders

Adopt a standardized development lifecycle methodology for all projects

Identify opportunities to leverage the Salesforce platform and various integration tools

Participate in end to end implementation planning including project management, issue management, communication and change management

Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future product roadmapping

Work well with customers, internal technology and product teams to articulate issues and communicate effectively

Work independently, prioritize, and solve problems proactively

Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future product roadmap

Complete Trailheads, Salesforce Certification on the following within 12 months of joining:

o Certification path TBD with management

Qualifications

Sr. PM candidates are required to have the following:

Experience managing large teams of 10-20 resources on multiple workstreams

Experience with offshore team management

Experience with complex integration and data migration engagements

Ability to multi-task and perform effectively under pressure

Experience with a hybrid delivery model (waterfall/agile hybrid)

Manage and communicate with remote developers during non-traditional business hours

Experience implementing Medium and Enterprise scale Salesforce solutions

Multiple Salesforce.com Certifications (Admin, Consultant, Developer, Architect)

Demonstrated project leadership skills, with direct responsibility for managing project teams, budget and schedule

Demonstrated history of delivering high quality results on schedule and within budget.

Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written

Ability to weigh business and technical requirements to produce project plans and estimates

Extensive external consulting experience, including CRM consulting; and hands-on experience with Salesforce

Hands on ability in configuration and declarative development

Strong consultative, budget management, and resource management skills

Sr. PM candidates with the following would be a plus: