Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Product Manager in our Berlin or London offices.

About the Role

Taktile is building the world's leading Agentic Decisioning Platform for Financial Services. Our customers use our product to automate millions of critical decisions with AI across customer onboarding, credit underwriting, anti money laundering, and many other use cases.

Underneath every one of these decisions sits the Taktile Platform: the permissions, environments, deployment, extensibility and connectivity foundations that allow the largest financial institutions to run Taktile securely and at scale, for both humans and AI agents. Taktile Platform also owns developer productivity: the tooling, infrastructure and workflows that help our engineering teams ship quickly and safely. As a Senior Product Manager, you will own the strategy and roadmap for the platform, with a focus on its enterprise and agentic foundations. You will work closely with platform, infrastructure and security engineering to meet the demands of a rapidly growing enterprise customer base, and partner with customer-facing teams and Product Marketing to make our platform a reason customers choose Taktile.

What You’ll Do

Own the strategy and long-term success of the Taktile Platform, the foundation that every product area and every enterprise customer builds on

Define a compelling long-term vision for the platform and prioritize the roadmap necessary to reach it. Example areas of focus will include permissions for users and AI agents, Taktile MCP extensibility, release processes (e.g. environments), enterprise connectivity, and more

Build a deep understanding of enterprise requirements (security, IT, compliance and procurement), the competitive landscape and opportunities for differentiation, collaborating with customer-facing teams

Translate customer insights into well thought out product requirements

Balance innovation with a very high bar for reliability and security

Act as the voice of the platform: enable and advocate for platform capabilities across product, engineering and go-to-market teams, and partner with Product Marketing to bring them to market

Track adoption and performance of platform capabilities through metrics and customer feedback, identifying opportunities for iteration

Who You Are

5+ yrs work experience in Product Management, including previous experience owning platform topics (e.g. identity and access management, permissions, environments, deployment models, connectivity or developer platforms) for B2B SaaS or AI products

Strong technical depth and an appetite to keep deepening it. An engineering or other technical background is preferred. You are comfortable going deep with engineers on cloud infrastructure, authentication and authorization (e.g. OAuth, SSO, SCIM) and networking. Experience in building critical, high-availability systems is a strong plus

Experience working with enterprise security, IT and compliance stakeholders, for example through security reviews, RFPs or complex customer deployments. Familiarity with AI agents and MCP is a must, familiarity with and with financial services is desired

Excellent written and verbal communication skills, with an ability to build trust and influence decisions across functions, and to explain complex technical concepts to technical and non-technical audiences alike

Track record of delivering lasting customer impact through shipping well-thought out product improvements

Aptitude and appetite for using data to inform your decision-making

Hands-on, curious, and willing to challenge yourself and grow your scope of responsibilities over time

Our Offer

Work with colleagues that lift you up, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here