Technical Account Executive

Switchboard is seeking a Technical Account Executive for our client, Locution Systems. As a Technical Account Executive, you will be selling mission-critical fire station alerting solutions. This is a technical, consultative sales role: you'll run discovery calls, dig into detailed customer requirements, and work with Locution's support/integrations teams to create solutions for your clients.

About Locution

Based in beautiful Golden, Colorado, Locution Systems is a pioneer and leader in the Fire Station Alerting industry. For over 30 years, they've been improving response times, reducing dispatcher stress, and enhancing quality of life for first responders. Their systems protect the lives and property of over 50 million people across North America.

Responsibilities

Drive the complete project lifecycle: from initial discovery through sales, implementation, and ongoing success

Build and maintain relationships with Fire Chiefs and key public safety decision-makers

Navigate municipal procurement processes and long-term sales cycles

Develop technical proposals and presentations that address specific fire department needs

Manage implementation projects, ensuring smooth deployment and customer satisfaction

Collaborate with internal teams to ensure successful system integration

Attend industry trade shows and conferences to build relationships and showcase our solutions

Document project progress and maintain accurate records in Salesforce

Provide technical expertise during pre-sales and implementation phases

Requirements

Proven track record in relationship based sales, technical sales, government sales, or public safety technology

Excellent communication abilities across all levels of organization

Willingness to travel for customer meetings and trade shows

Ability to work and learn independently

Experience with Salesforce or similar CRM systems

Comfort digesting technical information and explaining it in plain terms to non-technical stakeholders

Technical or mechanical aptitude with hardware systems

Background in complex B2B sales with long sales cycles

Strong project management and organizational skills

Comfort with both strategic sales and hands-on implementation

Experience in public safety, fire service, or military preferred

Details

Hybrid schedule - 3 days in office

100% employer-covered health insurance

401(k) matching program