About Stepful:

Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.

Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.

Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.

Our values:

We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:

Care first: We do whatever it takes for our students to succeed.

Learn quickly: We test, learn with data, and iterate.

Build together: We win when we rely on each other.

Own it: We show up, take initiative, and show pride.

The opportunity:

As our Senior GTM Manager, you will own key special projects as we scale our program portfolio. You will become a subject-matter expert and experiment with solutions that can support profitable, 10x growth in active students. In this role, you will work cross-functionally with Learning, Product, Sales, Customer Success, and other Operations teams. You will be responsible for building a key pillar of Stepful’s growth story.

This role reports to our SVP, Growth.

What you’ll do:

Program Performance & Execution Support

Support program performance by driving execution against agreed-upon goals related to profitability, margin, and unit economics

Partner with functional leaders to build and maintain program-level scorecards, including financial and qualitative metrics

Execute against a program roadmap defined with the SVP of Growth, while surfacing insights, risks, and opportunities to inform prioritization and decision-making

Identify gaps in performance and works with cross-functional partners to drive improvements

Contribute to the development of business cases for program initiatives, investments, or optimizations

Cross-Functional Coordination & Alignment

Facilitate coordination across Sales, CS, Learning, and Ops to ensure teams are aligned on program priorities

Support integrated planning processes across functions to drive cohesive execution

Identify and escalates risks, misalignment, or tradeoffs impacting program outcomes

Help drive accountability across teams for delivering against shared goals

Stakeholder Management & Communication

Support coordination with instructors, SMEs, and other stakeholders for key initiatives and B2B opportunities

Prepare program performance updates, risks, and insights for senior leadership reviews

Partner with leadership on external stakeholder interactions (e.g., accreditors, regulators, trade associations)

Contribute program insights to resource allocation and prioritization discussions

What you’ll bring:

You have 7+ years of experience, including in an operational role at a high-growth startup

You are passionate about helping students change their lives through access to education

You thrive in a fast-paced, ambiguous environment

You are highly analytical, taking a structured approach to breaking down complex problems

You have excellent communication skills that reflect in clear and concise writing and presenting

You are an expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels

You are willing to do whatever it takes to get the job done successfully and maintain a high bar for execution

You learn quickly through experimentation