Strategic Account Director
Our Mission
SPAN is enabling electrification for all ⚡
We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change.
Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere.
Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives.
At SPAN, we believe in
Enabling homes and vehicles powered by clean energy
Making electrification upgrades possible
Building more resilient homes with reliable backup
Designing a flexible and distributed electrical grid
The Role
The Strategic Account Director serves a critical role, driving partnership success of SPAN’s largest nationwide installer partners. This role owns and grows partnership outcomes covering both tactical operations and execution as well as strategic program management and roadmap. We are looking for someone who can operate without a playbook and has a passion for seeding and scaling new offerings within a large, complex organization. The right candidate will have experience and comfort operating across every level of a partner organization, from executive leadership to regional sales and field installation teams.
Responsibilities
Drive overall revenue contribution from SPAN’s largest solar and storage partners, including week-to-week task management, training & sales enablement, marketing & events, product/program roadmap alignment, and strategic initiatives to maximize SPAN adoption and installations.
Serve as the primary point of contact for the partnership, fostering and maintaining a robust, trusted relationship to understand the partner’s needs and deliver customized energy management solutions that grow their business.
Develop fluency with partner business operations, reporting structure, and strategic priorities, and ensure ongoing alignment of SPAN engagement plan
Lead regular business reviews (QBRs/EBRs) with partner counterparts and leadership
Track partnership performance across various markets, products, and use cases, and steer activation priorities and resourcing accordingly.
Define and execute joint programs, promotions, and offerings, and integrate them into the partner’s commercial operations.
Interface with the SPAN Product team to represent partner priorities and feedback, and coordinate joint roadmaps, release timelines, and launch plans.
Maximize high-impact training and activation events across the partner’s field sales organization.
Work with leadership to prioritize markets, events, and messaging, and measure the sales and conversion impact of these efforts.
Provide accurate sales forecasts that meet and exceed quota for the account and monitor performance to ensure financial objectives are met.
Manage and oversee operational cadence across forecasts, orders, deliveries, and inventory management
Work cross-functionally with SPAN teams (Product, Operations, Marketing, Finance) to consistently align on strategy and deliver on partnership commitments.
About You
Required Qualifications
7+ years of experience in strategic account management, channel partnerships, or B2B sales/operations with contractors in the solar & storage or broader home services industry
Demonstrated ability to manage a large, complex partner account—balancing forecasting, order management, program execution, and relationship management simultaneously
Comfort working with corporate leaders and cross-functional teams as well as regional and field-level stakeholders at a large national organization
Strong commercial instincts, combined with analytical and operational skills to help a partner incorporate SPAN into their business and commercial operations
Strong technical aptitude with experience selling or supporting both hardware and software solutions
Ability to build and execute joint program roadmaps and engage key stakeholders to deliver on them