We're Scan.com. We're building America's national imaging network: the infrastructure that connects patients, providers, and payers to faster, better-value diagnostic imaging. Thousands of patients move through our platform every day, and each is a real person waiting for an answer to a healthcare concern. We exist to get them that answer faster.

We manage the medical imaging pathway end-to-end. Providers order through a single point of entry, and from there, we run the entire medical diagnostic pathway. Managing the full pathway, rather than brokering pieces of it, is what lets us deliver imaging faster, at higher quality, and at a lower cost than the fragmented status quo.

We're looking for a Director of Integration & Operational Excellence at an exciting time. We've raised over $200m in funding to date, reached profitability, and are growing 100% year on year.

Millions of people wait too long for a diagnosis. Come help us fix that.

WHAT YOU WILL ACHIEVE IN THIS ROLE

You'll report to our Chief Operating Officer and Co-Founder and work closely with the CEO, Corporate Development, our CFO and leaders across Operations, Commercial, Product, Technology, People and Clinical. Your mandate is to make acquisitions work in practice and build the operating capability that allows Scan.com to integrate businesses repeatedly as we grow.

You'll join before upcoming acquisitions close, learn how Scan.com operates, and help prepare both our business and acquired teams for integration. You'll own the integrated plan, budget, dependencies, and delivery cadence from operational diligence through Day 1, the first 100 days, and the handover to business-as-usual owners. Functional leaders retain accountability for decisions in their areas; you'll hold the overall plan together, drive execution, and bring unresolved trade-offs to the COO.

Success means retained customers and referral relationships, uninterrupted patient service, reliable billing and collections, and measurable improvements in operating performance.

Lead integration planning before close. Work with Corporate Development and Finance to test the operating assumptions behind each acquisition, identify integration costs and working-capital needs, and turn diligence findings into a practical delivery plan.

Build the integration playbook. Establish Day 1 readiness criteria, 100-day plans, workstream owners, decision rights, budgets, and escalation routes. Adapt the approach to founder-owned businesses, carve-outs, referral networks and imaging centers.

Prepare Scan.com to receive acquired businesses. Identify capacity constraints in scheduling, billing, customer support, technology and management. Resolve gaps before moving additional volume onto our platform.

Own execution across workstreams. Lead the integration cadence across Finance, Operations, Commercial, People, Product, Technology and Clinical, working with Legal and Compliance on the approvals needed in their areas. Sequence concurrent integrations around available capacity.

Protect the business through change. Build relationships with acquired founders and teams, identify key people and customer relationships to retain, and coordinate clear communications and responsibilities.

Make systems and process changes work operationally. Partner with technical and operational owners on referral routing, scheduling, imaging systems, reporting and billing migrations. Agree testing, reconciliation, cutover criteria and contingency plans before switching.

Deliver the financial case. Establish baselines with Finance and track revenue retention, collections, operating costs, and realized synergies. Separate one-time integration costs from recurring benefits and avoid counting growth or savings already included in the plan.

Improve operating performance across Scan.com. Lead focused projects on center and mobile-unit economics, staffing, vendor costs, workflows and capacity. Build the business case, implement the changes, and demonstrate the result in operating metrics and the P&L.