A Project Management Office (PMO) Manager defines, maintains, and ensures governance, standardization, and execution across all customer projects and pods. Acting as the strategic bridge between organization leadership and project delivery teams, the PMO Manager establishes best-practice methodologies (such as Agile, Waterfall, or hybrid frameworks) to maximize business value, manage enterprise capacity, and optimize resource performance.

Key Responsibilities

1. Leadership Connect & Executive Partnership

Serve as the primary liaison between corporate executives, business units, and project execution teams to drive strategic alignment.

Run Leadership Connect framework, facilitating executive steering committees, MBRs, QBRs, portfolio reviews, and prioritization alignment sessions.

2. Agile Governance & Ceremony Facilitation

Standardize, govern, and continuously optimize Agile frameworks and ceremonies (including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives) across cross-functional teams.

Coach POD Leads, and product owners to ensure ceremonies remain productive, structured, and outcome oriented.

Resolve delivery blockers surfaced during daily ceremonies by unblocking resources and alignment paths.

3. Advanced Reporting & KPI Dashboards

Design, build, and maintain real-time KPI dashboards providing comprehensive oversight into project status, velocity, milestones, and financial health.

Leverage advanced platforms to generate high-impact executive reports and data-driven narratives for senior leadership to drive prompt strategic decisions.

Establish data visualization standards to turn granular operational metrics into clean, scannable summaries for the executive board.

4. Capacity Planning & Resource Management

Cross-functionally model resource allocations to ensure talent is matched with high-priority projects.

Identify inter-project dependencies, resolving resource scheduling conflicts and avoiding staff bottlenecks or burnout.

Directly line-manage, recruit, and upskill PMO personnel, analysts, and project managers.

5. Timesheet Tracking & Data Hygiene

Enforce a rigorous timesheet compliance and data hygiene program to ensure highly accurate actual-hours tracking across the portfolio.

Audit time-tracking metrics regularly to accurately calculate project burn rates, utilization metrics, and overall capital expenditure.

6. Regular Staff Communication & Alignment

Establish structured, recurring communication cadences (e.g., all-hands updates, newsletters, town halls) to cascade PMO strategic initiatives down to project delivery teams.

Provide regular feedback, clear updates on organizational pivots, and procedural training to keep project staff aligned with corporate goals.

Required Skills & Competencies

Skill Area

Core Requirements

Tool Mastery (Jira & Excel)

Deep configuration expertise in Jira (workflows, roadmaps, sprint metrics) and advanced MS Excel (pivot tables, complex formulas, for reporting).

Agile Leadership

Practical expertise running, scaling, and auditing Agile ceremonies (Scrum, Kanban, or SAFe framework models).

Data Visualization & Analytics

Expert skill in creating executive-ready dashboards and portfolio reports.

Resource Optimization

Expertise in resource allocation modeling, capacity forecasting, and utilization tracking.

Operational Hygiene

High precision in data auditing, timesheet compliance oversight, and workflow design.

Role Qualifications & Experience

Experience: 8 to 10 years of experience in an enterprise PMO structure, with a proven track record of running Agile Managed Service Delivery Teams, using Jira heavily, and regularly interacting with customer & organization leadership

Certifications (Highly Preferred)

Project Management Professional

Certified ScrumMaster (CSM),

About Riveron

At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.