About Us

We're Queue, the world's first fully autonomous robotic pharmacy. We go from sealed wholesale bottles to filled, verified prescription vials with zero human involvement.

We built Queue because no one should ever have to wait in line for the medicines they need. One in three US pharmacies has shut down. Pharmacists are overworked to a breaking point. And patients are paying the price. Queue fixes that. Pharmacists get to practice pharmacy again — counseling patients, catching interactions, doing the work only they can do. And patients get their prescriptions in 60 seconds or less, any time, anywhere.

We're backed by over $18 million from Alleycorp, Riot Ventures, Ubiquity Ventures, House Capital, and others who believe the pharmacy system is broken and that robotics can fix it. Queue was founded by Nick Desai (6x founder, previously CEO of Heal) and Joshua Liu (previously Tesla, Waymo, and Zipline).

About the Role

As Technician Lead, you'll be the hands-on anchor of our build floor, leading a small team of technicians through the assembly, integration, troubleshooting, and testing of complex electromechanical robotic systems. You'll work side by side with design and manufacturing engineers to build prototype and pilot-production units, execute test protocols, and create the build documentation that carries our product from prototype to production at scale.

What makes this role extraordinary

Direct impact on millions of patients through breakthrough pharmacy automation. The machines you and your team build will dispense medication to real patients, with the opportunity to set the quality bar and build the technician team from the ground up as we scale nationwide.

Lead the Technician Team

Lead, schedule, and mentor a small team of assembly and test technicians; assign daily work and monitor output against build schedules

Train technicians on assembly best practices, tooling, fixtures, and quality standards

Serve as first point of contact for issues that arise during builds, escalating to engineering with clear, data-backed reports

Maintain a clean, organized, and well-stocked lab and build area

Be a champion of company safety practices

Mechanical & Electromechanical Assembly

Assemble precision mechanical and electromechanical subassemblies, mechanisms, actuators, wire harnesses, and sensor packages to pharmaceutical-grade quality standards

Read and interpret engineering drawings, 3D CAD, schematics, wiring diagrams, BOMs, and tolerances to execute builds accurately

Use hand tools, torque tools, presses, custom fixtures, and semi-automated equipment for repeatable, high-quality assembly

Build and modify electrical PCB assemblies with the ability to rework surface-mount and through-hole components

Use benchtop equipment like power supplies, oscilloscopes, and logic analyzers to follow basic electrical work instructions for PCBA bring-up and test

Inspect incoming parts for defects and confirm part availability ahead of builds

Troubleshooting & Test Execution

Troubleshoot mechanical, electrical, and electromechanical issues during assembly and bring-up; partner with engineers to root-cause and resolve them

Execute test plans and validation protocols on subassemblies and full systems; adapt procedures where specifications are still being defined

Build and maintain assembly jigs, test fixtures, and validation setups

Record, analyze, and communicate test results; provide detailed written and verbal status updates to engineering and leadership

Build Documentation & Process

Create, red-line, and maintain assembly work instructions, SOPs, travelers, and test procedures

Document issues, deviations, and improvements discovered during builds and feed them back into design and process

Support the transition from prototype builds to repeatable pilot production, including DFx feedback to engineering

Help establish quality checkpoints and build-record discipline as we scale toward volume production

Required Qualifications and Experiences

We don't care about your degrees. We care about what you can show us! Tell us about the machines you've built.