Senior Presales Consultant

Who We Are

Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance. Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value. Ready to solve meaningful challenges, work with enterprise customers, and help shape the future of AI-powered decisioning? Join us.

What You’ll Do

Provenir is seeking a Senior PreSales Consultant who is a business thought leader and who will partner with the company’s customer-facing teams to sell Provenir’s risk-decisioning platform. The role of this consultant is to understand the customer’s business challenges and use expert knowledge of the Provenir solutions from a business and technical perspective to deliver a compelling proposition with strong emphasis on the value that can be delivered. In this role, you will establish yourself as a ‘go-to’ expert both internally and externally. This role reports directly to the Vice President of Pre-Sales, North America and plays a critical role in influencing new revenue growth by shaping solution strategies, enhancing win rates, and accelerating sales cycles. The Senior PreSales Consultant will partner closely with Sales, Product, Marketing, Professional Services, and Data Science teams.

What's Required External Focus

Conduct customer discovery to elicit needs, issues, and pain points

Create compelling story-telling demonstrations and presentations of the Provenir offering to address the customer’s challenges

Articulate the benefits and the potential value of the proposed solution to the customer

Support the sales cycle as required in addition to the above; for example, through Q&A sessions and workshops

Contribute to answering customer RFPs; responsible for the business and technical content of the response, by adapting boilerplate responses, writing others, and coordinating appropriate subject matter experts company-wide

Conduct design and architecture workshops with prospective clients to collaboratively define solution blueprints that meet business and technical objectives

Collaborate closely with Professional Services to ensure a seamless handoff and alignment of proposed solutions with delivery plans and implementation strategy

Partner with internal Data Science teams to align client needs with Provenir’s advanced analytics capabilities, including AI/ML modeling strategies and outcomes

Develop and maintain demonstration environments tailored to client industry use cases, including configuration of Provenir’s platform based on discovery findings

Deliver and support webinars, conferences, and speaking engagements on behalf of Provenir, representing thought leadership in credit risk, fraud, and financial crime

Serve as a subject matter expert in Credit Risk, Fraud Prevention, and Financial Crime Detection, advising clients and internal teams on market trends, regulatory pressures, and best practices

Demonstrate leadership in guiding clients on the value and differentiation of Provenir’s platform and ecosystem offerings

Internal Focus

Collaborate with sales and other relevant internal stakeholders to address prospect objections or cover functional gaps, to ensure a balanced commercial decision can be made and all internal impacts are assessed

Document the sales process artifacts, including customer needs and potential solution options - as discussed with the customer – to ensure a smooth transition to the Professional Services delivery organization

Share developed content and documentation with other global members of the PreSales team and the wider Provenir team for continuing education, demonstration, and process improvement