Engagement Operations Specialist
- Market p25–p75
- €45k–€78k
- Opened · 30d
- +0
- Closed · 30d
- −0
- All other
- 624,956open
We power people’s progress.
At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact.
We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale.
Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.
Meet the team!
The Supply Engagement team owns how Preply changes tutor behaviour at scale, through three channels: communications, community, and academy. You'll report directly to the Senior Manager of Supply Engagement and be part of a team of six.Some quarters you'll be making already-set plans happen operationally, for example a webinar series, networking event or a contest in the community. Other times, something new lands with no owner yet, and you take it on fully, end to end. Every project exists for one reason: to make tutors happier, help them succeed, or surface what they're telling us so we can improve our product, programs, and policy.
What you’ll be doing
What you'll be doing
Own the operational part of all tutor-facing programs and projects end to end, for example running the annual tutor conference and the team's webinar series: source speakers, coordinate logistics, track what worked
Drive new engagement projects end to end: From ideation to delivery
Own the operational side of community activities: contests, awards, and story collections that keep tutors engaged
Support Academy's LMS migration: coordinating the content shift, reviewing content, and building an AI workflow to speed it up
Run focus groups, light research and data analysis to improve tutor experience across the channels and Preply
Set up a reporting cadence that tracks how your programs are performing
The outcomes you'll own
Tutor engagement programs that deliver real value to the tutors who take part, across community, learning, and product launches.
Tutor sentiment and trust: tutors feel motivated and want to keep coming back
Tutor voice reaching the people who need it, so research and focus groups shape real decisions
An operational backbone solid enough that the team moves fast and every program lands on time, whatever the scale
What you need to succeed
Hands-on experience planning and running complex events or programs that reached thousands of people, inside a team with real stakeholders and dependencies, not a small pilot managed informally
5+ years of experience is a reference point, but what matters more: have you actually planned, run, and landed something like this yourself
Comfortable both executing someone else's plan with precision and taking full ownership of a project that has no plan yet
Ability to build working trust with a new team fast, repeatedly, without formal authority to fall back on
Strong stakeholder management and cross-functional collaboration skills, internal teams and external partners
Analytical skills: comfortable pulling insight from research and focus groups, and using data to measure whether a program actually worked
Strong written and spoken communication skills, with sharp judgment on tone
Ability to build AI systems and workflows that replace repetitive manual work
Nice to Have
Strong user empathy: you understand how the programs you run affect a tutor's ability to earn and feel supported
Familiarity with a learning management system such as Docebo, 360Learning, or Thinkific
Experience in professional development or marketplace environments
Experience in content creation, including learning content, and content ops.