Workplace & People Experience Manager
Location: London or Lisbon · Full-time · Flexible – not in the office every day
About Poolside
In this decade, the world will create Artificial General Intelligence. There will only be a small number of companies who will achieve this. Their ability to stack advantages and pull ahead will define the winners. These companies will move faster than anyone else. They will attract the world's most capable talent. They will be on the forefront of applied research, engineering, infrastructure and deployment at scale. They will continue to scale their training to larger & more capable models. They will be given the right to raise large amounts of capital along their journey to enable this. They will create powerful economic engines. They will obsess over the success of their users and customers.
Poolside exists to be this company: to build a world where AI will be the engine behind economically valuable work and scientific progress. We believe the fastest way to reach AGI lies in accelerating software development itself, by reshaping the developer experience with agentic systems, coding assistants, and the frontier models that power them. We deploy these systems directly into the development environments of security-conscious enterprises.
About our team
We were founded in the US and have our home there, but our team is distributed across Europe and North America. We get our fix of in-person collaboration together each month for a week, usually in London and sometimes in other countries. We also do longer off-sites once a year.
Our team is a multidisciplinary blend of research, engineering, and business experts. What unites us is our deep care for what we build together. We’re in a race that requires hard work, intellectual curiosity, and obsession; to balance this intensity, we’ve assembled a team of low ego and kind-hearted individuals who have built the special culture Poolside has. By building collaboratively and with intention, we create a compounding effect that moves the entire company forward towards our mission: reaching AGI through intelligence systems built for software development.
About the role
Poolside is a fully remote company. Once a month, the whole team meets in person for a week, usually in London and sometimes elsewhere. Between those weeks there's still a lot going on in our office: events, vendor visits, deliveries and the everyday things that keep a space running. That's why we need someone on the ground.
Unlike most workplace roles, this one doesn't mean being in the office every day. You'll come in when it matters and work remotely the rest of the time, like everyone else at Poolside.
The role brings together two things: how Poolside works together in person, and how it feels to work here. You'll own our office, travel and on-sites. Working closely with our People leader, you'll also shape the culture, engagement and growth experiences that help our team thrive as we scale. You'll work with the whole company, from engineers to leadership, as well as external partners. To do that well you need a strong service mindset.
What you'll do
Workplace & operations
Run day-to-day workplace operations: facilities, vendors, supplies, fruit and food deliveries, maintenance, and health & safety
Own and improve travel management: work closely with Finance and the wider company to make business travel smooth, cost-conscious and well supported
Own the logistics for our monthly on-sites: venues, accommodation, travel, catering and agendas, whether in London or abroad, so every on-site week runs smoothly
Manage relationships with the landlord, building management and external vendors, along with office budgets and contracts
Support onboarding and offboarding on the workplace side: access and equipment handover with IT
People experience
Bring our culture to life: create and look after the rituals, traditions and moments that make Poolside feel like Poolside, even as a remote team
Design and run engagement programs together with our People leader, from pulse checks and recognition to acting on what we hear