About Phoenix

Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers.

If you thrive where big ideas turn into real impact, you'll fit right in here. We're a team of creative problem-solvers who move deliberately and collaborate in person, because we think the best work happens that way. At Phoenix, you'll find autonomy over your work, people who care about each other's success, and a mission that's making healthcare better for Canadians.

About the role

We’re looking for a Senior Manager, FP&A & Strategic Finance who understands the analytics behind a business as well as the numbers on the page. This is a hands-on, high-ownership role for someone who wants to turn data from every corner of the company into the financial model that guides how Phoenix grows.

Reporting to the VP Finance, you’ll partner with leaders across the business to forecast their spend and headcount, and bring them together into one company-wide financial model. You’ll own budgeting, forecasting and variance analysis end-to-end, and take on strategic finance work that shapes how we invest, from unit economics to scenario planning for leadership decisions. You’ll own the full scope of the function with minimal oversight, and help build FP&A into a scalable function as the company grows.

What you’ll do to support the company mission

Financial Modelling and Forecasting

Own the company-level financial model, keeping it accurate, driver-based and trusted by leadership

Partner with department leads to build their financial models and expense and headcount forecasts, and roll them up into the company model

Run the rolling forecast process and keep it current as the business changes

Budgeting and Performance Management

Lead the annual budgeting process and own departmental budgets alongside their leads

Deliver monthly variance analysis (budget vs. actuals vs. forecast), explaining what moved and why

Build reporting and KPI dashboards that give leadership a clear view of performance

Strategic Finance

Analyze unit economics, including customer acquisition cost, lifetime value, contribution margin and payback, to inform growth and investment decisions

Build scenario and sensitivity models for major decisions, such as new products, pricing, market expansion and hiring plans

Support the founders and leadership with financial analysis for board materials, strategic planning and fundraising as needed

Cross-Functional Partnership

Act as the finance business partner to Marketing, Operations, Pharmacy and other teams, translating their plans into financial impact

Partner closely with Accounting so actuals, forecasts and reporting stay aligned

Explain complex financial analysis clearly to non-finance stakeholders

Process and Scalability

Build scalable FP&A processes, templates and tools that reduce manual work

Use automation and AI tools to speed up modelling, reporting and analysis

Help shape the growth of the FP&A function as the company scales

What will help you succeed in the role

Bachelor’s degree in business, commerce, finance, economics or a related field, or equivalent experience

6+ years of experience in FP&A, strategic finance or a similar finance role

Experience at a smaller, high-growth company where you owned a broad scope of the business, not just one slice of it

Expert financial modelling skills, including driver-based models, three-statement models and scenario analysis built from scratch

Hands-on experience owning budgeting, forecasting (including expense and headcount) and variance analysis

A strong analytical understanding of how a business runs, and the ability to connect operational data to financial outcomes

Advanced Excel or Google Sheets skills, and real enthusiasm for automation and AI tools to improve how finance works