Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

$10 billion+ generated by creators since Patreon's inception

100 million+ free memberships for fans who may not be ready to pay just yet, and

25 million+ paid memberships on Patreon today.

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director of Platform Engineering to support our mission.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Team

We’re looking for a Director of Platform Engineering to lead the teams responsible for the core infrastructure and platform services that power Patreon’s product and ecosystem.

This role is ideal for a senior engineering leader who has:

Scaled a consumer, UGC, or marketplace platform to millions of users

Led infrastructure and/or platform teams supporting product engineering at scale

Operated in environments with high availability, bursty traffic, and complex distributed systems

You’ll partner closely with Product, Security, Data, and Product Engineering leaders to ensure Patreon’s platform is reliable, scalable, and developer-friendly.

About the Role

Lead and grow multiple Platform & Infrastructure Engineering teams, including backend services, APIs, developer platforms, reliability foundations and AI enablement

Own the technical strategy and roadmap for scaling Patreon’s platform as usage, content, and integrations grow

Drive platform initiatives across:

Core backend services & APIs

Service reliability, availability, and performance

Platform scalability and capacity planning

Internal developer tooling and productivity

Partner with product engineering teams to enable faster feature delivery while maintaining platform stability

Establish strong operational excellence (on-call, incident response, SLAs, SLOs)

Hire, develop, and mentor senior engineering managers and technical leaders

Communicate clearly with executives and cross-functional partners about risks, tradeoffs, and platform investments

About You

Required:

10+ years of engineering experience with 5+ years in engineering management

Experience leading platform, infrastructure, or foundational backend teams

Proven track record scaling a consumer product, UGC platform, or marketplace to millions of users

Strong background in distributed systems, APIs, and service-oriented architectures

Experience operating production systems with high availability and performance requirements

Preferred:

Background in developer platforms, internal tooling, or platform abstractions

Familiarity with cloud infrastructure (AWS/GCP), data pipelines, and event-driven systems

Experience leading through major architectural transitions or scale inflection points

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

Put Creators First | They’re the reason we’re here. When creators win, we win.

Build with Craft | We sign our name to every deliverable, just like the creators we serve.

Make it Happen | We don’t quit. We learn and deliver.

Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.