Who We Are

Build. Scale. Sustain.

We are a global technology consultancy with a trademarked, AI-first engineering approach for accelerating the delivery of digital products, and revolutionizing platform modernization. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

We are small enough to care locally, big enough to deliver globally: 5 continents, 10 countries, +500 experts from +50 nationalities across the Americas, Europe and APAC

We are robust and resilient: 100% independent and 0 debt

We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence

We are positive, courageous, caring, doers and committed to excellence

About Gen-e2™

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Leveraging our 16 years expertise in digital transformation, our approach is a game-changer in productivity and quality, with a strong collaboration between IA generative and our best Talents:

We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design powered by GitHub Copilot.

The quality consistently exceeds the output of our best traditional engineering teams.

A product repository houses all product artefacts, giving AI full project context for higher-quality generation.

A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability.

With Gen-e2™, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence.

YOUR ROLE

Are you passionate about keeping systems running smoothly and securely behind the scenes? We are looking for an IT Operations Specialist to be the backbone of our APAC tech infrastructure. Based in Singapore and reporting directly to our CTO, you will take the lead in ensuring our IT systems are efficient, secure, and future-ready.

This is more than just an IT support role, you will be driving the implementation and maintenance of our tools, platforms, and processes that power our people. If you are someone who loves solving problems, streamlining operations, and making a meaningful impact across international teams, we would love to hear from you!

YOUR RESPONSIBILITIES

Oversee day-to-day IT operations across our offices, including infrastructure, devices, and networks

Manage onboarding/offboarding workflows, user access, and permissions across SaaS platforms (e.g. Microsoft 365, GitHub, VPN, Notion)

Plan, maintain, and evaluate IT systems, ensuring data security, network reliability, and robust backup processes

Handle basic user support and troubleshoot hardware, software, and connectivity issues

Maintain internal tooling configurations, IT documentation, and asset inventory

Support audits and ensure compliance with security standards (e.g. ISO27001)

Liaise with vendors and manage IT procurement to ensure cost-effective solutions

Continuously identify and implement improvements to scale and secure our tech environment

WHO YOU ARE

Proven working experience supporting an organisation's technology needs

Experience with operating systems and platform patching and maintenance (Mac / Windows / Unix / Linux)

Experience with automation and monitoring system

Proficient in managing Microsoft 365, including user administration, access control, and security configurations

Familiar with SaaS tools and workflows, including onboarding/offboarding, permission management, and internal tool configuration

Linux / Unix – Command Line Interface (CLI) and system administration proficiency

Hands-on experience with computer networks, network administration, and network installation (Routing, Firewalls, VPN, ...)

Hands-on experience with Microsoft 365

Cloud computing platform experience (IAM and billing)

GOOD-TO-HAVE

Virtualization concepts

Configuration Management (e.g. Git, Jenkins, Chef, Puppet, …)

Supporting ISO27001 audits, data center operations, or data governance initiatives