🚀 Key Responsibilities

System Maintenance & Support

Maintain and optimize 100+ Overview.ai vision inspection cameras across Hanoi customer sites

Provide rapid troubleshooting to minimize production downtime

Perform regular preventive maintenance and system health checks

Oversee and coordinate a small team of contractors for routine tasks

Technical Deployment & Integration

Install, configure, and troubleshoot Overview.ai vision inspection systems on new production lines

Work with various PLC platforms and protocols, including Ethernet/IP, Profinet, Modbus, and OPC UA

Ensure seamless integration of AI inspection systems with factory automation equipment

Use multimeters and oscilloscopes to diagnose and fix electrical and signal quality issues

Customer Support & Training

Deliver on-site technical support and guidance to customers

Conduct training programs for customer staff on operation and basic troubleshooting

Build trusted partnerships with factory teams, production management, and technical staff

Document and report recurring issues to enhance product features

System Optimization

Address technical challenges such as double triggering, camera response problems, or lighting inconsistencies

Adjust PLC ladder logic as needed to resolve integration issues

Refine inspection parameters to decrease false rejects while ensuring high detection accuracy

Collaborate with headquarters engineering teams for system improvements

🎓 Qualifications

Required Experience

Bachelor’s degree in Electrical Engineering, Automation, or a related discipline

3+ years of experience in automation, with proficiency across multiple PLC systems

Practical experience troubleshooting electrical circuits using diagnostic tools (multimeters, oscilloscopes)

Strong understanding of electrical concepts, including NPN/PNP sensor technology and signal conditioning

Familiarity with PLC ladder logic and ability to make necessary modifications

Experience managing contractors or small technical teams

Technical Skills

Proficiency with industrial communication protocols (Ethernet/IP, Profinet, Modbus, OPC UA)

Capability to modify circuits (e.g., resistors, capacitors) to resolve signal problems

Knowledge of machine vision lighting and triggering systems

Excellent practical diagnostic and problem-solving skills

Language & Communication

Intermediate proficiency in English for technical documentation and coordination with HQ

Strong communication skills for client and team interactions

Mandarin language proficiency is an extremely strong plus

Vietnamese language proficiency is a strong plus, but not required

🌟 Preferred Qualifications

Experience with AI-based or automated vision inspection systems

Familiarity with automotive or electronics manufacturing environments

Prior knowledge of Overview.ai platforms or similar systems

Experience in high-volume production settings

Additional automation certifications or specialized training

💼 Benefits

Competitive compensation package with performance bonuses of up to 15% of annual salary

Performance, salary review & promotion available after 6 months of employment

Company-paid international travel for training and support in Asia

Insurance based on actual income

Corporate credit card for business expenses

Career growth opportunities in a high-paced, innovative environment

Technical training and professional development programs

Work with industry-leading AI vision technology

Collaborative, global engineering teams