Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

You own the clinical bar across the Neko clinics in the North (currently Birmingham and Manchester) or South (currently London) regions of the UK.

That means every consultation in your area meets the same threshold of safety, quality, and member experience across your region. It means the clinical teams working with you are developing, not just performing. It means clinical issues are being seen and addressed before they show up in audits or member complaints. And it means the quality metrics for your region are known, owned and moving in the right direction. And it means clinical judgment shows up at the table when operational decisions are being made.

You'll partner closely with the UK Medical Director, who holds final clinical authority for the UK market, and operate in true dyad partnership with the Area Clinic Manager for your region who owns the operational side. The clinical health of the region is yours.

What You'll Deliver in the First 6–12 Months

Hold the clinical standard across every site in your area

Manage and develop the clinicians in your region: performance conversations, development plans, coaching, and the honest feedback that turns good clinicians into great ones.

Ensure lead clinicians in your market(s) are performing excellently and that the clinical teams have the appropriate clinical escalation pathways in place.

Support clinical hiring for your area against defined criteria, and partner with the Training and Education team to close training gaps as they emerge.

Own the review and closure of clinical incidents and near-misses in your area, making sure learnings are actually applied, not just documented.

Own the quality metrics for your region: accountable for performance against Neko's medical quality goals at area level, including scan quality (perfect scan score), member follow-up quality and timeliness (perfect follow-up score and follow-up SLAs), clinical safety (Northstar Clinical Safety score) and clinician summary quality and timeliness. Review the data with your Area Clinic Manager each week and month, trace variation to root cause by site and clinician, set improvement actions, and report progress and risks to the UK Medical Director.

Operate in true dyad partnership with the Area Clinic Manager: co-owning quality, member experience, and business goals, attending and contributing to Weekly and Monthly Business Reviews, and bringing clinical input into operational decisions before they're made.

Round your sites regularly to observe, support, and listen, surfacing what's working so it can spread, and what isn't so it can be addressed.

Build and maintain trusted relationships with the GPs, NHS trusts and private specialist clinicians who receive Neko referrals, monitoring referral quality and addressing breakdowns quickly.

Know the UK regulatory landscape: CQC registration and inspection standards, GMC/NMC professional standards and revalidation, NHS and GP referral pathways and obligations, and UK-specific clinical rules, and flag emerging risks before they become problems.

Lead or participate in clinical pilots as required - defining success, capturing learnings, and documenting outcomes so the rest of the company can learn from your region.

What We're Hiring For

Holds the Bar at Scale. You're the kind of clinical leader who can make sure every consultation feels the same regardless of site or clinician, not by micromanaging, but by setting a clear standard, coaching to it, and noticing when it drifts. You're rigorous without being rigid.