About Morning Consult

Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions. The company pairs its proprietary high-frequency data with applied artificial intelligence to better inform decisions on what people think and how they will act.

This role is available in any of our office locations or can be based remotely. Our award-winning and modern offices are located in Washington, DC, Chicago, IL and NYC. All three offices are accessible by public transportation and in close proximity to great restaurants and shopping.

Join us in the office for catered lunch on Tuesdays, Wednesdays and Thursdays or grab a beverage from the fridge for an impromptu after-work happy hour!

The Role

We are seeking an experienced and talented Senior Account Manager to join our commercial team. In this role, you will own a small portfolio of our largest, most strategic accounts — globally recognized brands across technology, financial services, media, retail, and beyond — and be responsible for both protecting and aggressively growing that revenue.

You will manage high-value, strategic accounts with a clear mandate to protect and expand that revenue through proactive relationship development, multi-threaded stakeholder engagement, and disciplined commercial execution. Renewals are the foundation of this role, and strategic growth is the expectation on top of it. You will be expected to think like an owner, operate with urgency, and bring the executive presence required to engage C-suite decision-makers at the world’s most influential organizations.

This is the first team of its kind at Morning Consult, so you’ll work closely with our Director of Account Management to ensure efficient pipeline management, accurate forecasting, risk mitigation, and overall success of your territory. You will play a vital role in setting the standard for how this team operates and directly contribute to the overall retention and growth of our business.

You will build collaborative partnerships with our Client Strategists, who are product experts focused on increasing client engagement, value, and satisfaction. Working directly with major Fortune 500 brands as a strategic partner, you will contribute to business outcomes that have a wide-reaching impact.

You are motivated by winning. You bring energy and confidence to every client interaction, whether that’s a first touchpoint or a high-stakes renewal negotiation. You communicate with clarity and command, and are able to hold a room with senior executives and ask the right questions to uncover opportunities. You are curious about your clients’ businesses, not just their contracts.

The Account Management Team at Morning Consult

The Account Management team is the newest addition to the Commercial Division at Morning Consult. Sr. Account Managers are experts in the Morning Consult Intelligence products. They partner closely with Client Strategists, who support clients with their product expertise to achieve critical business needs and goals. Our team's mission is to drive customer engagement, retention, and revenue expansion by helping clients best leverage their subscriptions to Morning Consult’s syndicated solutions.

What You’ll Be Working On

Owning a small, focused portfolio of high-value strategic accounts, with a mandate to grow them through proactive expansion, multi-department penetration, and disciplined commercial execution

Building deep, multi-threaded relationships with senior stakeholders, including C-suite executives, within client organizations to understand their business needs, use cases, and satisfaction with our products

Acting as the primary point of contact for clients throughout the contract renewal process, addressing concerns proactively, and delivering on-time renewals with pricing and negotiation led by you

Identifying and closing upsell and cross-sell opportunities by staying close to client business priorities and organizational changes, not waiting for inbound signals