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Mimica

Senior HR/Employee Lifecycle Ops Specialist

Costa Rica; San Jose; Haredia; Alajuela; CartagoRemote · Americas
Senior · FullTime · People & Talent
POSTED 30 MARVERIFIED 1H AGO
Apply Ask
Pay · market
$138k–$203k
p25–p75 · n=400
Open for
218d
since 30 Mar
Hiring · 30d
15
0 net · open roles

What we are building

Mimica is an AI-powered process intelligence platform enabling enterprises and individuals to reclaim their most precious resource: time. We've all seen repetitive tasks and redundant processes quietly drain productivity and creativity. Not because companies don’t want to become more efficient, but because they don’t know where to start.

Mimica automatically analyzes your team’s work, then generates the AI agents to execute it. Our software turns everyday work into data-backed decisions, helping companies remove process bottlenecks, automate the right tasks, and upskill teams with precision and confidence.

We’ve raised $26 million in Series B financing and are scaling fast. Backed by investors including Khosla Ventures and Paladin Capital, our proprietary AI technology is trusted by Fortune 500 companies to accelerate transformation. Mimica is recognized as a Top 100 AI Start-up by Accel and an industry Leader by the Everest Group.

Our team

Behind our platform is a team of exceptionally talented people, remote-first and globally distributed across 16+ countries. We're looking for curious, collaborative people excited to solve complex problems. You'll join a fast-paced environment built on high ownership, bottom-up thinking, and transparent, open communication – helping some of the world's leading organizations transform the way work gets done with AI.

Your mission

We’re transitioning hundreds of employees in Costa Rica from EOR to a fully owned local entity. This is a high-impact operational shift. If payroll, benefits, or compliance obligations are wrong or missed, employees will feel it immediately. Your role will be to own the execution and integrity of this system — keeping it running cleanly, compliantly, and at scale.

You’ll go from cleaning and validating payroll inputs to owning statutory compliance, to shaping how we operate locally as we scale, with the potential to grow into leading all People Operations & HR in the region.

What you will work on

Own pre-hire compliance requirements, including right to work checks, documentation, and contract readiness, ensuring employees are correctly set up before day 1

Handle new joiner, leaver, and employment change transactions – generating contracts, amendments, employment verifications, salary certificates, and formal notices

Prepare, validate, and submit payroll inputs, including salary, incentives, deductions, and adjustments

Coordinate operational workflows across vendors and internal stakeholders to ensure payroll, benefits, and compliance processes run accurately and on schedule

Own monthly cutoffs, approvals, and reconciliations, ensuring dependencies are tracked and resolved proactively

Own enrolment, changes, and issue resolution for private healthcare and statutory benefits

Manage leave processes, including statutory and company leave, ensuring alignment across policy, systems, and payroll outputs

Be the go-to person for employee queries on employment terms, payslips, taxes, and benefits, resolving issues with clarity and confidence

Stay ahead of regulatory changes and implement them proactively, ensuring our practices are compliant with CCSS, MTSS, DGT, and INS

Support audits, filings, and statutory reporting for Costa Rica

Maintain clean, structured employee data across HRIS and payroll systems

What success looks like

Payroll runs accurately and on time without last-minute corrections

Compliance risks are identified and resolved before they become liabilities

Employee queries are handled quickly, clearly, and correctly

Data across systems is clean, consistent, and audit-ready

Employee lifecycle operations run smoothly without constant escalation

What you will bring

Background in HR services roles, with a solid understanding of cooridnating employee lifecycle operations, legal compliance and payroll

Working knowledge of labor law and employment practices in Costa Rica, and the ability to apply these in practice

Hands-on experience with contracts, time & attendance and benefits management, including how they impact payroll and compliance

Source · MimicaFirst seen 2 NovOriginal ↗