About Mento

Mento is a performance coaching platform on a mission to increase human potential at global scale and help people — and companies — grow.

We believe coaching is one of the most powerful ways to unlock meaningful professional growth. We also believe the future of coaching is human + AI: deeply human where trust, judgment, and connection matter most, and intelligently augmented where technology can make coaching more measurable, actionable, and scalable.

Mento pairs leaders with top operators in their field for 1:1 coaching and mentorship, supported by Moments, our AI intelligence layer that turns coaching into real-time insight.

Our customers include Anthropic, OpenAI, Vercel, 1Password, Brex, Whatnot, Gusto, and Hims & Hers. We’re backed by leading investors including Slow Ventures, M13, and Twelve Below.

About the Role

We’re looking for a Coach Development Manager to support our work turning world-class operators into some of the best coaches in the world.

You’ll lead critical parts of how Mento selects, trains, assesses, and develops coaches, from Coaching 101 through their ongoing development at Mento. You’ll facilitate training, evaluate coaching quality, give developmental feedback, and build systems that support great coaches in continuing to get better.

You’ll also take on a harder problem: how do we scale exceptional coach development without diluting what makes it exceptional?

You’ll partner closely with our Head of Coaching to translate Mento’s methodology and quality standards into a coach-development system that can grow with us. That means evolving our coach trainings and continually identifying what requires expert human judgment and what can be taught, systematized, or made asynchronous.

This is a role for someone who loves the craft of coaching, loves developing other coaches, loves facilitation, and gets excited about building the system behind both.

What You’ll Do

Develop exceptional coaches

Facilitate Mento training programs, initially alongside our Head of Coaching and independently as you develop mastery.

Conduct and aggregate training and quality reviews, identifying individual development needs and patterns across our coach population.

Support ongoing coach development through practice, feedback, mentor coaching, and programming.

Support coaches in developing within a shared Mento standard while preserving the experience, perspective, and style that makes each coach valuable.

Turn recurring developmental needs into tools, resources, and learning experiences that can support coaches at scale.

Select and assess Mento coaches

Interview and assess prospective Mento coaches, evaluating candidates against Mento’s coaching standards.

Identify quality and performance patterns and translate them into meaningful developmental feedback.

Codify what we learn about successful Mento coaches so our selection and assessment systems become stronger as we grow.

Scale Coach Training Programs

Partner with the Head of Coaching to evolve coach trainings for scale.

Build and test the systems, materials, and experiences needed to make the scaled model work.

Increase training capacity without losing the rigor or quality of the experience.

Codify our facilitator-development approach into a repeatable Train-the-Trainer playbook.

Build the coach-development journey

Bring & continually improve Mento’s coach-development architecture to life across the coach lifecycle.

Build the application of a first-year development pathway that extends beyond initial coach training into ongoing practice, feedback, programming, and growth.

Support the Head of Coaching in building a coach’s first year at Mento into an integrated ICF coach-specific training experience.

Support Mento’s ICF accreditation requirements and the ongoing evolution of our accredited training.

Codify and build for scale

Capture and codify the methodology, judgment, and practices behind how Mento recruits, trains, assesses, and develops coaches.

Turn repeatable practices into clear frameworks, tools, playbooks, and learning experiences.