About Maze

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.

In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in.

We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision.

Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves.

That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more.

Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values.

Target Location: Remote (Western, Central, or Mountain timezones)

As a Strategic Account Executive at Maze, you'll own relationships with some of the world's largest organizations, helping them expand how they use research to make better product and business decisions. You'll combine strategic account development with a proactive approach to generating new opportunities, building relationships across multiple teams and identifying new ways to grow our footprint within existing customers.

In this role, you will

Own and grow a portfolio of strategic enterprise accounts, identifying opportunities for expansion across teams, business units and executive stakeholders

Proactively build and manage your own sales pipeline through thoughtful outbound prospecting, account planning and new business development

Navigate complex, multistakeholder sales cycles, building relationships with decision-makers across Research, Product, Design and Market Research

Develop strategic account plans that uncover whitespace opportunities and drive long-term customer growth

Partner with internal resources across customer success, support, legal, security, finance & leadership to execute customer contracts

Forecast performance accurately against revenue targets

Share best practices & product feedback to make your teammates and our product suite even better

What you need

5+ years of quota carrying SaaS sales experience with a history of over achievement and experience managing full cycle sales

Experience working with external stakeholders across procurement, legal, security, & executives

Proven ability to independently prospect into large enterprise organizations, create new opportunities and consistently build self-generated pipeline

Experience developing strategic account plans, multithreading across stakeholders and identifying expansion opportunities within complex organizations

Experience territory planning, account planning, prospecting & selling into teams

Familiarity with sales tools like CRMs, prospecting & automation tools

Strong communication skills, presentation polish & poise

Able to effectively navigate ambiguity and succeed in a fast paced, fully remote work environment

Bonus points if

You're passionate and/or have experience in the research & design tooling space

You have worked in a fast growing startup environment

You have a track record of quick promotion and have demonstrated strong success in developing nurturing strategies within existing self-service business

Inclusivity and Pay

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture.