At Lapel, we believe the most hospitable companies win. We're building the data, infrastructure, and tools that help customer-facing teams understand every customer and act on that insight at scale throughout the entire customer lifecycle.

Most internet businesses want to treat customers well, but their tools work against them. We’re building the layer that makes every interaction feel personal again: unifying context, coordinating action, and closing the gap between intent and experience.

It’s a technically ambitious challenge spanning data infrastructure, AI, and systems design – with a deeply human outcome: helping software companies serve people better. We call it hospitality at scale.

We’re well-funded, backed by top-tier investors, and already working with exceptional companies, from fast-growing startups to large enterprises. We’ll share more details when we talk.

About This Role

At Lapel, our product engineering team owns all product surface areas from ideation to delivery to customers. On this team, you'll own features end-to-end across our entire stack and be expected to bring both product judgment and technical depth to ship things that actually work the way customers need them to.

What You’ll Do

Build, ship, and iterate on product features across the full stack

Work closely with founders, designers, and customers to define and deliver product experiences

Own features end-to-end, from ideation and implementation to deployment and iteration

Design and implement APIs, services, and integrations

Translate product requirements into scalable, maintainable technical solutions

Develop both frontend interfaces and backend services as needed

Continuously improve product quality, performance, and usability

Contribute to product decisions, prioritization, and trade-offs

Write clean, maintainable code and improve engineering standards

Our Stack

Lapel is built end-to-end in TypeScript in a single monorepo.

React, Vite, and Tailwind on the frontend;

Node.js and Postgres on the backend;

Temporal and Pulsar to power orchestration.

We ship quickly, and care about creating a developer experience where anyone can prototype, experiment, and get ideas into production fast.

You’ll Thrive in This Role If You

Have 5+ years of experience building and shipping products

Have owned large-scale, enterprise products end-to-end

Are comfortable working with APIs, databases, and system design

Have strong product instincts and care about user experience

Enjoy owning problems end-to-end, not just implementing tasks

Are comfortable navigating ambiguity and working in early-stage environments

Collaborate well with designers and product teams

Move fast while maintaining a high bar for quality

The Process

We aim to hire with intention, respect your time, and offer feedback along the way.

Initial conversation (20 minutes) We’ll explore your motivations, share what we’re building, and answer your questions.

In-depth interview (60 minutes) We’ll go deeper into your craft and experience. No live coding. No prep work necessary.

Take-home project (2–4 hours) You’ll complete a short, well-scoped exercise that mirrors the kind of work you’d do here.

On-site visit (1–2 days) Join us in the office to review your take-home, grab lunch, and work on something real.

Compensation and Benefits

We believe great people build great companies – and we invest accordingly.

Competitive salary + meaningful early-stage equity

Full benefits: medical, dental, vision, 401(k), and commuter benefits

Generous time off: many company holidays and coordinated team-wide breaks throughout the year to focus and recharge

Office perks: lunch and dinner provided daily, in-office snacks, and health & wellness benefits

Team culture: regular off-sites, tight feedback loops, and a bias toward action

Why Lapel, Why Now

A trillion-dollar problem hiding in plain sight. Companies spend over $1T a year on customer-facing teams and $150B on the tools meant to support them, yet every team still pieces context together across a dozen disconnected systems. We're rebuilding this from the foundation, and AI makes now the only moment it's possible.