At Lapel, we believe the most hospitable companies win. We're building the data, infrastructure, and tools that help customer-facing teams understand every customer and act on that insight at scale throughout the entire customer lifecycle.

Most internet businesses want to treat customers well, but their tools work against them. We’re building the layer that makes every interaction feel personal again: unifying context, coordinating action, and closing the gap between intent and experience.

It’s a technically ambitious challenge spanning data infrastructure, AI, and systems design – with a deeply human outcome: helping software companies serve people better. We call it hospitality at scale.

We’re well-funded, backed by top-tier investors, and already working with exceptional companies, from fast-growing startups to large enterprises. We’ll share more details when we talk.

About This Role

You'll build the APIs, services, and data systems that power Lapel's platform, as well as the things our products, integrations, and agents all depend on. This is a broad role with real architectural ownership, close collaboration with our product team and founders, and direct responsibility for the reliability and scalability of what we ship.d

What You’ll Do

Build, operate, and scale the core backend systems that power the Lapel platform

Design and develop robust APIs and services that support product features end-to-end

Work closely with founders, product, and design to translate ideas into scalable backend solutions

Help define and shape backend architecture, infrastructure, and tooling decisions

Own key backend projects end-to-end, from scoping to deployment to post-launch iteration

Design and manage database schemas, data models, and data flows across systems

Optimize system performance, reliability, and scalability

Implement best practices around security, authentication, and data protection

Contribute to infrastructure and deployment pipelines

Debug and resolve production issues, ensuring high uptime and system stability

Our Stack

Lapel is built end-to-end in TypeScript in a single monorepo.

React, Vite, and Tailwind on the frontend;

Node.js and Postgres on the backend;

Temporal and Pulsar to power orchestration.

We ship quickly, and care about creating a developer experience where anyone can prototype, experiment, and get ideas into production fast.

You’ll Thrive in This Role If You

Have 5+ years of backend or software engineering experience, with a track record of building and scaling systems

Have owned large-scale, enterprise products end-to-end

Are comfortable designing APIs, working with databases, and owning backend architecture decisions

Have experience with backend technologies (Node.js, Python, Go, or similar) and databases like PostgreSQL or MySQL

Understand system design, scalability, and performance optimization at a practical level

Are customer-focused and able to translate product needs into reliable backend systems

Enjoy working in fast-paced environments with high ownership and autonomy

Are proactive, detail-oriented, and take pride in building high-quality systems

The Process

We aim to hire with intention, respect your time, and offer feedback along the way.

Initial conversation (20 minutes) We’ll explore your motivations, share what we’re building, and answer your questions.

In-depth interview (60 minutes) We’ll go deeper into your craft and experience. No live coding. No prep work necessary.

Take-home project (2–4 hours) You’ll complete a short, well-scoped exercise that mirrors the kind of work you’d do here.

On-site visit (1–2 days) Join us in the office to review your take-home, grab lunch, and work on something real.

Compensation and Benefits

We believe great people build great companies – and we invest accordingly.

Competitive salary + meaningful early-stage equity

Full benefits: medical, dental, vision, 401(k), and commuter benefits

Generous time off: many company holidays and coordinated team-wide breaks throughout the year to focus and recharge

Office perks: lunch and dinner provided daily, in-office snacks, and health & wellness benefits