Collections today works like an emergency room. The doctors carry too many patients, everyone arrives at their worst moment, and nobody has their chart. We're making it primary care. January personalizes interactions and optimizes decisions across every stage of consumer credit. We started in the hardest, most broken stage, because if it works there it works anywhere.

Most consumers want to pay what they owe. They want a way out, not a break. We've serviced over $20 billion in debt across more than 20 million consumers. We see more people with charged-off loans each year than all but the top five US banks. Those consumers rate us about 50% higher than the banks that lent them the money. Creditors net over 30% more because we collect more and charge less.

Most AI strips the human out of the work. We use it to make someone's hardest financial moment more human. The more human we make it, the more people recover. Now we're moving upstream, catching people before they default and building across every stage of the consumer credit lifecycle. The consumer in collections today is the consumer who gets approved tomorrow.

About the Role

January's hit top growth metrics with a lean GTM org, proof the product and the motion work. We're hiring another AE to amplify it.

This isn't a role where you inherit a cookie-cutter playbook and execute it: we've codified what's worked, and we want you to make it better. We've automated the parts of this role that don't grow the business. You won't waste time on CRM updates or forecasting prep.

You'll report directly to the VP of Revenue, January's first employee. You'll own the full cycle across a named account list of banks, credit unions, and fintechs: from cold outreach to signed contract, with no BDR and no solutions engineer. We’ve codified that work too.

You will:

Run enterprise-quality buying processes across a named account list, managing complex multi-stakeholder deals from cold outreach to close

Build champions who can defend January in rooms you're not in: equip them with materials, prepare them for internal meetings, and war-game objections before they surface

Construct business cases grounded in recovery rate uplift and financial impact as opposed to feature comparisons, making the cost of inaction palpable to a member of the C-suite

Navigate procurement, legal redlines, and compliance dependencies independently, surfacing constraints proactively rather than after signature

Maintain exceptional deal hygiene: work cold and warm leads, disqualify what doesn't fit, and prioritize accounts that scale as opposed to just adding another logo

Codify what you learn (winning messages, buyer archetypes, recurring objections) back into a GTM motion that gets sharper with every deal

What We Need

We care more about how you think than where you've been. That said, the profiles that tend to thrive here share some things in common.

You're comfortable owning a number. You've either carried quota directly or operated close enough to revenue ownership that missing the target was a problem you constantly solved for.

You push past the surface signal. When a deal stalls, "they went quiet" is never a complete explanation. When a quarter comes up short, the first place you look is your own approach. You apply the same diagnostic rigor inward and outward, to your pipeline and to yourself.

You don't wait for all the answers. You operate at 70% confidence rather than waiting for certainty. You surface deal risks before they become surprises. You build your own structure from a cold account rather than waiting for a manager to hand it to you.

You understand the incentive structures underneath a deal. Not just who the buyers are, but what they're optimizing for, what organizational pressures they're navigating, and what makes a "yes" politically possible inside a regulated institution.

You know what to work on. With a named account list and limited time, you make deliberate choices every day about where your energy goes. You resist the pull of lower-leverage wins that feel like progress but don't compound.