Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4.5/5-star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025. We’ve also earned TrustRadius Top Rated honors in 2024 and 2025, were named a TrustRadius Buyer’s Choice for 2026, and were featured in Snowflake’s Modern Marketing Data Stack 2026.

With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

As the Accounts Payable Lead, you will play a vital role: managing day-to-day Accounts Payable and Travel & Expense operations while leading a critical department strategic initiative to automate our end-to-end invoice ingestion process. You will be instrumental in driving our transition to Coupa Invoice Smash to automate invoice entry, eliminate manual touch points, and scale our procure-to-pay workflow. The ideal candidate thrives on process optimization, possesses deep hands-on expertise in Coupa, and is excited to lead a high-visibility automation project from implementation through change management.

One of our core values is cultivating a growth mindset, and we believe this is a place where careers can truly evolve. If this opportunity resonates with you, we encourage you to apply—even if your experience doesn’t align perfectly with every requirement. We value diverse skills, perspectives, and potential, knowing that great talent often extends beyond what can be captured in a job description.

Key Responsibilities

Lead the rollout and optimization of Coupa Invoice Smash, driving our team goal to transition from manual invoice entry to automated ingestion.

Evaluate process and system infrastructure, along with identifying and implementing process improvement opportunities and KPI reporting; champion and drive automation and AI solutions.

Lead daily operations including the execution of time-sensitive weekly payment runs and vendor onboarding; key collaborator in the cash forecasting process for AP payments.

Work closely with other departments and serve as main point of contact for AP and T&E related questions and inquiries; monitor AP email inbox and slack help channels

Support month-end close, including AP & T&E accruals, fluctuation analysis and account reconciliations

Partner closely with our Offshore team, offering support and guidance necessary to maintain high-performing global team and ensure tracking to deadlines

Lead team wide standard operating procedure (SOP) documentation and cross-functional training

Be a versatile team player that can perform various tasks, assisting with audit deliverables and other ad-hoc projects & requests

The Ideal Candidate Will Have

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field

Direct experience with Coupa (or similar P2P system) and NetSuite ERP strongly preferred; experience with Numeric and Navan a plus