Business Operations
About HUD
HUD's mission is to build reliable, fair and open infrastructure for AI data. We want data to be valuable for the people who create it and trustworthy for the labs that train on it. Our team is a quickly growing group of researchers, engineers and operators building the economy that shapes what AI will become. Backed by $16M from top VCs and YC (W25), our marketplace and platform are used by startups, Fortune 500 companies and frontier labs.
About the role
We’re looking for a Business Operations generalist to help build and run HUD’s operating systems. You’ll work closely with our Chief of Staff and founders across hiring, finance, marketing and events, and cross-functional special projects.
This role is an exceptional learning opportunity for an early-career generalist who already has some early-stage startup experience. The work is both extremely fast-paced and extremely wide-ranging, giving this person unique access to every part of the company. The Chief of Staff is also personally committing to mentoring this person for success at HUD and beyond.
Responsibilities
This role is intentionally broad and will change depending on the company’s needs, but the focus of your first 3-6 months may include (but are not limited to):
Co-own hiring and people operations with the Chief of Staff, including recruiter management, feedback tracking, work trial management, and onboarding
Own day-to-day finance operations including transitioning payroll providers, expense tracking, invoice management, and vendor payments
Own or support cross-functional projects with the Chief of Staff and founders, turning open-ended business questions into clear recommendations and scalable systems
Draft public-facing content such as case studies, blog posts, social media posts, partnership announcement, etc.
Plan and run events including community gatherings to team offsites
Miscellaneous operations - everything from notarizing documents for our Singapore entity to onboarding a fractional general counsel
Active but thoughtful use of AI to enable and automate all of the above
Experience
You may be a good fit if you have
3–4 years of experience, including 2 years in management consulting (MBB or top-tier boutique) and 1–2 years at an early-stage startup in business operations or strategy and operations
Demonstrated experience taking ambiguous projects from initial problem structuring through implementation, with an eye on building scalable systems instead of point solutions
Strong organization and attention to detail, with the judgment to prioritize competing demands and keep commitments on track
Excellent written and verbal communication skills—please link a writing sample
High agency balanced with good judgement on when to ask for more input or help to get things done on time
Comfort moving between strategic questions and everyday operational work, and learning unfamiliar parts of the business quickly
Strong candidates may also have
Experience using AI to automate workflows, not just for research or summarization
Built a system or process from scratch and iterated it as the company grows
Experience working with technical teams or ability to learn technical topics quickly at a conceptual level
Comfort working with leadership internally and externally, and confidence in voicing your thoughts in such rooms—especially in dissent
We prioritize technical aptitude and learning potential over years of experience. Motivated candidates are encouraged to apply even if they don't meet all criteria.
Team & company details
Team Size: ~25 people currently, mostly full-time in-person, but some remote.
Our team: Our team brings together five International Olympiad medalists across IOI, ILO and IPhO, researchers published at NeurIPS and ICLR, and engineers and researchers from Google DeepMind, Amazon, AWS, Meta, Qwen, GLM, and Mercor. It also includes operators from BCG and Uber, the first security hire at one of the largest crypto exchanges, serial AI startup founders, former quant researchers, artists and the former #1 ranked Catan player in the world.