Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

Operations Manager, Pharmacy

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role

As Operations Manager, Pharmacy, you'll lead, motivate and support the pharmacy team to dispense prescriptions in a mail-order pharmacy environment to our patients. You will oversee our pharmacy team, including hiring, scheduling, and day-to-day operational task oversight. This is an opportunity to promote a safe, efficient, and impactful pharmacy team operating at the core of exceptional patient care, whilst pushing forward what it means to operate a pharmacy in a digital environment. This role is based in New Albany, Ohio, Gilbert, AZ or Los Alamitos, CA.

Oversee pharmacist and technician workflow within the dispense and fulfillment pharmacy.

Lead daily huddles to drive performance, share updates, and communicate process improvements.

Ensure compliance with state and federal pharmacy regulations, including licensing and training requirements.

Support and develop Area Managers and Leads in achieving operational excellence and scalability.

Execute company strategies at the fulfillment level, ensuring alignment with pharmacy goals.

Analyze performance and safety data, identifying trends to improve efficiency and reduce errors.

Coordinate new process rollouts and implementation with cross-functional operations leaders.

Collaborate with the Sr. Ops Manager and Pharmacist-in-Charge on SOP development and improvement.

Uphold HIPAA, FDA, and State Board of Pharmacy regulations regarding patient safety, PHI, and drug handling.

Maintain compliance with cleanroom and sanitation standards to ensure safe pharmacy operations.

Support hiring efforts by interviewing candidates for pharmacy roles as needed.

Perform pharmacist or technician duties (order verification, DURs, dispensing, counseling) when necessary to support the team.

You Have

Bachelor's Degree in Pharmacy (Doctorate preferred) Required

5-7 years in a pharmacy supervisory role with experience managing licensed and registered pharmacy technicians Required

Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy

Ability to work flexible shift times

Proficiency in English, verbal and written