Principal Facilities Engineer
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role
We are seeking an experienced Principal Facilities Engineer to support critical facility and utility systems at our New Albany, Ohio site, a regulated pharmacy/manufacturing facility operating under cGMP requirements. This role requires hands-on engineering expertise across HVAC, electrical, compressed air, purified water, and building automation systems, with a deep understanding of GMP compliance, equipment qualification, and facility reliability. The ideal candidate will serve as the on-site engineering authority during the Wednesday–Sunday shift, working hand-in-hand with the Maintenance team as the engineering point of contact whenever an issue arises.
You Will
Facility & Critical Utility Systems Engineering
Serve as the on-site engineering lead for facility systems (HVAC, electrical distribution, compressed air, purified/RO water, EMS, BMS/BAS, generators, fire/life safety) during the Wed–Sun shift.
Review and redline design drawings, P&IDs, and specifications for new construction, renovation, and equipment installation projects to ensure code compliance, GMP suitability, and operational fit.
Engage with HVAC design during construction, evaluating equipment specifications and system selection to confirm the right systems are chosen and correctly installed against the facility's URS and regulated environment requirements.
Apply psychrometric analysis specific to the region's climate to validate HVAC system design, capacity, and performance.
Develop and maintain utility system design standards and basis-of-design documentation for the site.
Engage with vendors on existing equipment to optimize settings, evaluate upgrade opportunities, and improve system reliability.
Installation, Commissioning & Compliance
Provide on-site technical oversight during installation of facility and utility systems, serving as the point of contact between Hims & Hers and external vendors/contractors.
Lead or support commissioning and qualification activities (IQ/OQ/PQ) for critical equipment and utility systems in the regulated environment.
Manage acceptance testing, punch list closeout, and system turnover to operations for construction and capital projects.
Ensure facility equipment and utility systems remain qualified and compliant with cGMP, FDA 21 CFR Part 210/211, and applicable state and local regulations.
Ensure preventive maintenance contracts are in place for all facility equipment/utilities with appropriate SLAs and emergency dispatching protocols; Maintenance coordinates the resulting PMs and related CMMS work orders.
Reliability, Maintenance Partnership & Issue Response
Coach and support Maintenance Technicians on shift for system upkeep, preventive maintenance execution, and downtime/excursion remediation.
Lead root cause investigations for equipment failures or excursions affecting GMP-relevant systems; partner with Quality on CAPAs and change controls.
Manage change control processes for modifications to critical facility/utility systems, including impact assessments and requalification needs.
Respond to critical alarms and emergency events (HVAC excursions, environmental excursions, power loss, water system failures) during shift hours and off-hours, escalating and documenting appropriately.