Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

The Compounding Operations Documentation Specialist is responsible for the creation, review, control, and continuous improvement of documentation related to compounding activities. This role ensures accurate and compliant recording of batch production activities, supports timely document turnaround, and upholds documentation practices in alignment with compliance, USP 795/800, 503A, and internal quality systems.

This is an on-site role at our New Albany facility.

Key Responsibilities:

Documentation Development & Maintenance

Assist in drafting, revising, and formatting manufacturing documentation, including SOPs, work instructions, logs, forms, and compounding protocols.

Ensure document revisions are properly controlled, approved, and issued in alignment with document control procedures.

Maintain documentation archives and ensure real-time filing and retrieval practices.

Compliance & USP Standards

Ensure all documentation activities are aligned with regulatory requirements (FDA, EU, etc.) and internal QMS standards. Maintain compliance with USP <795>, <797>, and <800> (as applicable) and other regulatory guidelines.

Participate in audits and inspections by preparing and presenting relevant documents upon request.

Support data integrity initiatives and ensure adherence to ALCOA+ principles (Attributable, Legible, Contemporaneous, Original, Accurate).

Training & Compounding Support

Collaborate with production and quality teams to support continuous improvement of documentation processes.

Partner with compounding operators and supervisors to identify points for training.

Help transition paper-based processes to electronic formats (if applicable).

Qualifications:

Bachelor’s degree in English / Communications, Technical Writing / Tech Comm Pharmaceutical Technology, Chemistry, Pharmacy or a related field.

Strong knowledge of USP 795 and 800, cGMP, GDP, and compliance

Detail-oriented with excellent proofreading and technical writing skills.

Proficiency in Google Suite and experience in Asana, SmartSheet

Preferred Skills:

Working familiarity with compounding processes, equipment, and terminology.

Experience in electronic batch records (EBR) and manufacturing execution systems (MES).

Ability to handle multiple priorities with a strong sense of urgency and accuracy.

Strong interpersonal and communication skills, especially when liaising between Compounding and QA teams.

Good Manufacturing Practices (cGMP) experience.

3–5 years of experience in a cGMP manufacturing environment, preferably with compounding or formulation experience.

Document control systems (e.g., MasterControl, Veeva, Agile) experience.

Work Environment & Physical Requirements:

Office and manufacturing environment exposure.

May require gowning and entry into classified cleanroom areas.

Occasional standing, walking, and observation of floor activities required.

This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.

This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).