Deployment Operations Representative
About Halter
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.
To find out more, visit our LinkedIn & Instagram.
About the role
With a few of our team members growing into new roles, we’re looking for a new Deployment Operations Representative to help farmers get up and running with Halter.
Reporting to the Deployment Operations Manager, you will be responsible for the initial part of the customer’s deployment process with Halter. You will work in the high-performing, cross-functional Launch team, playing a key part in our customer’s onboarding experience.
You will be directly responsible for delivering the highest quality deployment experience to our farmers. You will work closely with a diverse range of stakeholders; our customers, external contractors and our Launch and Customer Success teams.
We are looking for someone who is comfortable working in a dynamic, fast-paced environment where they will be challenged daily and encouraged to think outside the box to create more efficient and scalable processes. To succeed, you must learn quickly, have excellent verbal and written communication skills and work well under pressure and tight deadlines.
Who we're looking for
A hungry and passionate grad who has completed their studies and is interested in project management or tech, OR a person who has 1 to 2 years of experience in a professional role
The ability to meticulously manage projects from start to finish
Someone who is proficient with using Google Workspace and has the ability to learn software products quickly e.g. surveying tools
Exceptional verbal and written communication skills; you will be coordinating with team members and contractors in various regions
Great attention to detail, you will need to ensure work carried out by contractors and casual employees is to a high standard and completed on time
Excellent time management skills, you will need to prioritise jobs effectively and will be working to set cycle times
A proactive thinker who can identify opportunities and action process improvement
The right person with an exceptional attitude will be able to learn the required technical skills to succeed.
So, if you’re excited by this role, we strongly encourage you to apply.
What your day could look like
Conduct radio modelling analysis of farms, creation of install plans and communication of install plans to customers.
Timely delivery of the install planning processes to deliver on our deployment milestones and overall deployment schedule.
Creation and iteration of efficient and scalable processes within the deployment operations function.
Communication with customers, running them through the deployment process steps and answering relevant questions.
Coordinating third-party contractor timelines and ensuring quality requirements are met.
Continuously improve the broader deployment process to deliver an exceptional experience for farmers.
Work cross-functionally across teams to deliver the best outcomes for our farmers.
Support the wider launch team on operational activities and special projects for growth.