Senior Revenue Operations Manager

Build the Operational Engine Behind Autonomous Tax

Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure.

Fonoa’s modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger.

Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That’s autonomous tax.

We operate across 120+ countries, with clients going live in weeks, if not days.

Trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com.

Find out more: www.fonoa.com

The Role

We're looking for a Revenue Operations Manager to help scale the processes, systems, and insights that power Fonoa's go-to-market organisation.

This role sits at the centre of Sales, Marketing, Customer Success, and Partnerships. You'll work closely with GTM leadership to improve how we plan, forecast, measure performance, and execute across the customer lifecycle.

You'll own key operational processes, drive cross-functional initiatives, and ensure our teams have the data, systems, and structure they need to perform at their best.

This is a hands-on role for someone who enjoys solving operational challenges, improving how teams work together, and turning data into better decisions.

What You'll Do

Revenue Operations

Own and improve core GTM processes across Sales, Marketing, Customer Success, and Partnerships

Monitor pipeline health, conversion rates, and funnel performance across the customer lifecycle

Manage forecasting processes and support revenue planning activities

Support territory planning, account ownership, and capacity planning initiatives

Drive weekly, monthly, and quarterly business reviews with GTM leadership

Process & Performance

Identify operational bottlenecks and implement scalable solutions

Standardise processes and ways of working across commercial teams

Build metrics and reporting that improve visibility into business performance

Ensure teams are operating against clear targets, definitions, and performance measures

Support planning cycles and strategic initiatives across the revenue organisation

Systems & Tooling

Own and optimise the GTM technology stack, including Salesforce and supporting platforms

Manage system enhancements, integrations, workflows, and automation projects

Evaluate and implement tools that improve productivity, data quality, and operational efficiency

Partner with stakeholders to ensure systems support evolving business requirements

Business Partnership

Partner with leaders across Sales, Marketing, Customer Success, Finance, and Operations

Deliver analysis and recommendations that influence business decisions

Support executive reporting, forecasting, and board-level insights

Act as a trusted operational advisor to GTM leadership

What We're Looking For

Required

5+ years of experience in Revenue Operations, Business Operations, GTM Operations, or a similar role

Experience supporting high-growth B2B SaaS organisations

Strong Salesforce experience and a deep understanding of commercial processes

Experience building and scaling revenue processes, reporting frameworks, and operational infrastructure

Strong analytical skills with the ability to turn data into actionable recommendations

Experience managing cross-functional projects and stakeholder relationships

Excellent communication and organisational skills

Strong Signals

Experience with Salesforce, HubSpot, Gong, Clay, and modern GTM technology platforms

Familiarity with automation tools and workflow optimisation

Experience with SQL, BI platforms, or advanced spreadsheet modelling

Experience supporting forecasting, territory planning, and executive reporting

Proven ability to improve operational efficiency and drive adoption of new processes

What This Role Is Not