About Feathery

Feathery is the AI operating system for financial institutions. With hundreds of clients and over $30 million raised, Feathery is the fast-growing leader in financial agentic automation. Industry leaders like Tokio Marine, Sequoia Financial, and Cerity Partners run their client-facing workflows on Feathery, from onboarding and risk assessment to reconciling systems and generating proposals and reports.

At the center of it all is Robin, our AI operations assistant. Robin scans client documents, configures and deploys workflows, assists users in their day-to-day work, takes notes during meetings, and supports a growing range of operational tasks across the client lifecycle.

We're building a future where financial operations shift from paperwork, manual data entry, and disconnected systems to intelligent, automated workflows that let firms spend their time on clients instead of process. We're proud to be backed by world-class investors who share that vision, including Portage Ventures, Allstate Ventures, and Index Ventures, among others.

We're driven by a shared commitment to excellence and velocity. Our values — Own the Problem, Grit Beats Gloss, Say It Straight — shape how we work and grow as a team.

Why We're Hiring

As Feathery grows, we're partnering with larger, more sophisticated customers who rely on our platform for critical workflows.

We're hiring a Forward Deployed Engineer to work directly with enterprise customers to design, implement, and scale workflows on the Feathery platform. This role is ideal for someone who enjoys solving technical problems, working directly with customers, and shaping how a product is adopted in real-world environments.

You’ll partner closely with customers, product, engineering and sales to deliver successful customer implementations while helping shape the future direction of the Feathery platform.

About the Role

This is a high-ownership role that blends:

Customer-facing technical architecture and implementation

Technical partnership across the customer lifecycle

Workflow design, deployment, and problem solving

Cross-functional collaboration with Product, Engineering, and Go-to-Market teams

As an early member of the Forward Deployed Engineering team, you'll help define how we deliver and scale end-to-end customer implementations—from technical discovery and proof-of-concept through production deployment and long-term adoption.

What You'll Do

Customer Solutions & Implementation

Own technical delivery across customer implementations—from technical discovery and proof-of-concept through successful deployment and onboarding

Partner with customers to architect, implement, and optimize complex workflows on the Feathery platform

Guide customers on best practices for building scalable, maintainable workflow solutions

Measure success through successful customer adoption and long-term customer success

Technical Partnership & Solution Design

Partner closely with Sales to understand technical requirements and deliver scalable workflow solutions

Translate customer requirements into scalable workflow solutions

Build demos, prototypes, and implementation examples that showcase Feathery's flexibility and power

Serve as a trusted technical advisor to prospects and customers from evaluation through implementation

Product Feedback & Platform Enablement

Share customer implementation insights and feature requests that help shape the evolution of the Feathery platform

Create technical content, including implementation guides, documentation, and example applications

Help customers and internal teams maximize the capabilities of the Feathery platform

Contribute to improving onboarding and implementation best practices

Team & Function Building

Help turn successful customer implementations into repeatable playbooks, documentation, and best practices

Contribute to hiring and mentoring future team members

Improve internal processes, tooling, and implementation playbooks as the team scales

About You

Experience in a customer-facing technical role (Forward Deployed Engineering, Solutions Engineering, Sales Engineering, Customer Success, or similar)