Our mission: eliminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

This is an interim, temporary six-month full-time role, providing leave-of-absence coverage for a key product leadership position. Reporting to the Chief Product Officer, the Associate Director / Lead Product Manager will provide product leadership across priority areas of our Product organization, with an initial focus on our Complex Care portfolio and the products and workflows that enable high-touch, longitudinal behavioral health care.

During the engagement, you’ll temporarily manage three Product Managers, provide continuity and strategic direction across active product initiatives and step in where needed to support other Product pods as business priorities evolve. We’re looking for an experienced, adaptable product leader who can quickly establish context, create clarity, coach and support PMs and operate hands-on to move important work forward.

You’ll partner closely with leaders across Clinical, Operations, Strategy, Sales, Engineering, and Design to build scalable products, workflows, and experiences that improve how Spring Health delivers care.

This role is open to remote candidates, with a preference for someone based in the NYC metro area who can work from our 60 Madison Avenue office 2–3 days per week.

What you’ll do

Provide Product Leadership Across Priority Areas

Lead strategy, prioritization, and execution across key product initiatives, with an initial focus on Complex Care and the flexibility to support other Product pods as priorities evolve.

Quickly assess existing strategies, roadmaps, customer needs, operational challenges and dependencies to identify the highest-impact opportunities during the engagement.

Establish clear product priorities, decision frameworks, success metrics and sequencing to accelerate execution.

Step into ambiguous or high-priority product areas as needed, helping teams create clarity, make decisions, and maintain momentum.

Use quantitative and qualitative data to evaluate product performance, prioritize opportunities, and guide iteration.

Lead and Support the Product Team

Manage and mentor a team of Product Managers providing clear priorities, coaching, feedback and support throughout the engagement.

Set a clear product roadmap, define success metrics, and ensure consistent delivery across teams and stakeholders.

Create clarity across PM ownership, goals, decision rights and success measures so the team can execute with autonomy and accountability.

Translate Care Models into Scalable Systems

Partner with Clinical, Operations, Strategy, and other stakeholders to translate complex care-delivery and business needs into scalable product capabilities.

Build and evolve workflows and experiences across areas such as referrals, intake, scheduling, care coordination, transitions, and outcomes tracking, as relevant to assigned product areas.

Identify opportunities to simplify, automate and productize manual or operationally intensive workflows.

Collaborate hands-on with Engineering and Design from discovery through launch, balancing speed, scalability, clinical integrity, operational feasibility and user experience.