Summary
As a Presales Engineer at DDN, you will be the trusted technical advisor to our customers and partners throughout the sales cycle. You will partner with Account Executives to understand customer requirements, design high-performance storage and data solutions for AI and HPC environments, and prove their value through presentations, proofs of concept and benchmarks.
Responsibilities
Accompanying sales staff in customer negotiations
Coordinating with sales and development departments
Testing new products and solutions, and conducting proof-of-concept (PoC) demonstrations
Providing technical support to distributors and end users during implementation
Providing post-sales support in the event of system failures
Preparing product documentation
Delivering presentations at seminars and other events
Qualifications for this role are
Communication skills
Pre-sales experience at an IT solutions company and experience in high-level design of server/storage systems
Knowledge of Linux (UNIX)
Knowledge of storage hardware and file systems
Knowledge of networking
Pre-sales experience with AI platforms (proposals and high-level design)
Pre-sales experience with cloud platforms (proposals and high-level design)
Pre-sales experience with virtualization platforms (proposals and high-level design)