Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.

Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!

About the Role

As a Care Advocate I at Color, you will play a critical role in helping patients navigate complex healthcare journeys, ensuring they receive the care, guidance, and support they need.

You will serve as a primary point of contact and trusted partner for patients navigating cancer screening, abnormal results, elevated cancer risk, active cancer treatment, and survivorship. You will build meaningful relationships with patients, understand their individual needs, and help them overcome barriers to accessing high-quality care.

This role combines personalized patient advocacy with hands-on healthcare navigation and care coordination. You will help patients identify appropriate providers and facilities, coordinate referrals and appointments, navigate insurance and benefits, and stay on track with recommended care. You’ll also provide ongoing encouragement, education, and support to help patients feel informed, empowered, and confident in their next steps.

As part of a growing health technology company, you’ll need to be resourceful, tech-savvy, and adaptable. We’re looking for someone who can balance compassionate, high-touch patient care with efficiency, strong organizational skills, and a continuous improvement mindset.

How You'll Contribute

Patient Relationships & Advocacy

Serve as a primary point of contact and trusted advocate for patients navigating complex healthcare journeys, including abnormal results, elevated cancer risk, active treatment, and survivorship.

Build meaningful patient relationships through empathetic communication, personalized guidance, and proactive engagement.

Help patients overcome barriers to care, make informed decisions, and stay motivated and on track with recommended care.

Healthcare Navigation & Care Coordination

Coordinate all aspects of patient care, including identifying high-quality providers and facilities, managing referrals, scheduling appointments, and facilitating follow-ups.

Proactively track patient progress, resolve barriers or delays, and ensure timely follow-through on care needs.

Collaborate with Color’s clinical teams and external providers to coordinate care, communicate updates, and escalate concerns appropriately.

Insurance & Benefits Navigation

Verify insurance eligibility, benefits, and coverage, helping patients understand their options and potential costs.

Coordinate prior authorizations, referrals, and financial assistance while troubleshooting insurance or administrative barriers to care.

Operational Excellence & Continuous Improvement

Manage a portfolio of patients and care coordination tasks, balancing high-quality patient support with efficiency, productivity, and timely follow-through.

Maintain accurate patient records, documentation, and task tracking while ensuring patient privacy and confidentiality.

Leverage technology and digital tools to streamline workflows, improve efficiency, and enhance the patient experience.

Adapt to evolving processes, tools, and business priorities, taking on new responsibilities and identifying opportunities for continuous improvement.