Associate Product Manager, Clasp Talent

Associate Product Manager, Clasp Talent

Remote (ET and CT time zones)

About Us

Clasp is a mission-driven, venture-backed startup transforming access to education and career pathways. A college education was always meant to lead to economic mobility. But with rising costs and shrinking loan availability, many working-class and first-generation students don’t have the money they need to finish school. That’s where Clasp comes in. We’re the market leader in institutionally funded gap loan programs. We partner with schools to design, launch and manage lending programs that keep students enrolled, graduating and thriving.

Fresh off our Series B, Clasp is entering its next phase of growth. Recent recognition includes:

TIME’s Best Inventions of 2026 (Loan-Linked Hiring)

Forbes Fintech 50

Business Insider: Top 14 Healthcare Startups to Watch in 2026 and 43 Startups to Bet Your Career On in 2025

Our work spans two business lines:

Clasp Talent helps healthcare employers attract and retain critical talent by connecting them with diverse candidates and using student loan repayment as a powerful recruiting and retention tool. We meaningfully connect employers, educational institutions, and learners to drive mutual benefit.

Clasp Finance equips colleges and universities with lending technology to launch and operate their own private student loan programs, enabling schools to step in and support their students directly with financial aid. Recent federal financial aid changes are reshaping how institutions think about supporting their students, and Clasp Finance is poised to meet this moment.

Who We Need

Clasp is hiring its first Associate Product Manager. You'll work alongside our Product Managers across Clasp Talent to understand our users, turn what we learn into clear specs, help keep our system and partner data in sync, and measure whether what we ship is working.

This is a broad, hands-on role. You'll support discovery with students and employers, write the stories and follow-up tickets that keep engineering moving, and own the loop from launch to impact: telling the company what's shipping, building the dashboards that track it, and reporting back on what changed. You'll also be a product partner to Partner Success and Operations on complex partner setups and data quality. For example, when a participant's eligibility changes and they qualify for a lower benefit amount, you'll help work out when the new amount should take effect, what happens to payments already scheduled, and what else in our system needs to update to stay in sync.

You'll report to our Senior Product Manager, with coaching from our Director of Product, and work closely with Engineering, Design, Partner Success, and Operations. There is a clear path to Product Manager, which we're targeting in about 12 months depending on your growth and the team's needs.

What You’ll Do

Discovery and user feedback

Interview students and employer users, run surveys, and synthesize what you hear into insights PMs can act on.

Gather feedback from support tickets, Partner Success, sales calls, and usage data, and spot the patterns across them.

Run short research projects, such as competitive reviews or vendor evaluations, that feed roadmap decisions.

Specs and delivery

Draft user stories, requirements, and acceptance criteria with PMs and engineers.

After a release, track how features land, write follow-up tickets and fast-follows, and file clear, reproducible bug tickets.

Systems and data integrity

Advise Partner Success and Implementation on complex or unusual partner setups, helping them work out what the partner is really asking for and how our system should handle it.

Help keep our system in sync with partner data from HRIS and payroll integrations. Learn which data drives which rules, notice when they drift apart, and turn recurring issues into product fixes.

Partner with Operations on data backfills and cleanup. Spot recurring data quality issues, define the scope of the fix, check the results, and tell the affected teams what changed.