Company Description

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

We are actively seeking a highly motivated and enthusiastic Workplace Experience Specialist to manage our offices across MENA.

You will take care of the smooth running and general happiness of our offices and colleagues, with a ‘can-do’ attitude, always thinking two steps ahead. Passion and enthusiasm will be key, driving forward new processes and procedures as we continue to scale.

What you’ll be doing

Act as the office ambassador, ensuring a welcoming and well-functioning workplace for employees and visitors

Serve as the first point of contact for all Workplace Experience matters across MENA

Manage all aspects of Workplace operations inclusive of space management, in-office experience, health and safety, visitors, security, maintenance, vendor management and local and global events.

Plan and execute employee engagement events that foster community, culture, and well-being.

Ensure key stakeholders are kept well informed of all Workplace operations

Collaborate on a daily basis with our landlords to ensure and provide a gold working experience to all our employees

Drive strategic change in region for the Workplace management area to ensure operational excellence

Report on KPIs and SLAs

Budget management for all sites

Operate in line with all CKO Procurement policies

Manage third party vendors, ensuring SLAs and KPIs are developed and regularly reviewed.

Ensure we are legally compliant for all matters concerning health, safety and security in the region.

Collaborate with the wider Workplace team on global initiatives and strategic projects.

Administrator of the Workplace Service Desk, ensuring globally set SLAs are met by team.

The role is based in Dubai and requires a minimum of 3 days in-office presence

About you

Demonstrable experience as a Workplace/Facilities management professional in a fast-paced, global start-up environment #athletemindset

Proven experience managing multi-site building operations cross borders

Solid understanding of building compliance and relevant legislation

Intermediate proficiency with MS Office, Excel, Outlook and Google Apps

Great interpersonal skills and ability to interact and communicate with influence #talkstraight

Proactive and solutions focused with a #customer mind to create the best experience possible

Attention to detail and strong organizational skills to #betheowner on your daily tasks and projects

Strong vendor / contract management and negotiation skills to help our business to #runlean

Ability to handle administrative details independently while exercising good judgment in keeping team members and stakeholders informed

Hands-on, always ready to roll up your sleeves and go above and beyond for our #oneteam Excellent written and communication skills

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.