Manager, Events & Experiential Marketing - 18m FTC
Company Description
We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As Manager, Events & Experiential Marketing, you’ll lead a portfolio of high-impact experiences for Checkout.com’s customers, prospects, partners and people.
This is a hands-on leadership role. You’ll own complex, high-priority programs from strategy through to delivery, measurement and reconciliation, while managing and developing early-career marketers and coaching colleagues across the business.
Working closely with the Director of Events & Experiential Marketing, you’ll translate marketing and commercial priorities into annual plans, quarterly commitments and measurable results. You’ll be accountable for the delivery, budget and quality of your work, helping to strengthen the team’s capabilities and raise the standard of our work.
This role is offered on an 18-month fixed-term basis as maternity leave cover.
How you’ll make an impact
Portfolio planning and delivery
Turn business priorities into a focused annual plan and quarterly commitments, directly contributing to relevant team OKRs and helping to make prioritization calls across audience, scope, resources and timing
Act as the subject matter expert for experiences such as SXSW London, the Checkout Advisory Board, Commercial Kickoff, Thrive, owned roadshows and more
Personally lead the most complex programs from business case and experience design through execution, measurement and closeout, coordinating suppliers and internal partners
Set clear responsibilities, milestones and review points. Anticipate risks, resolve escalations and maintain pace without compromising accuracy or the audience experience
Budget management and performance
Manage the portfolio’s allocated budget, shape investment cases and recommend spending across programs based on expected value and evidence of returns
Define the right program measures of success across brand, audience engagement, customer and prospect relationships, commercial contribution, content performance and operational excellence
Use reporting and post-event reviews to decide what to improve, scale or stop
Ground decisions in customer insight and stakeholder feedback, connecting events and their content to wider campaigns and commercial follow-through.
Lead and develop people
Manage and develop Marketing Graduates through clear goals, coaching, feedback, meaningful ownership and structured opportunities to build their marketing capabilities
Coach team members and project partners to think strategically, make sound decisions and connect their work to wider marketing and business outcomes
Balance personal delivery with team execution: step into complex work when your expertise is needed, while ensuring the team retains ownership and grows through the work
Cross-functional influence and expertise
Align senior stakeholders across Marketing, Commercial and partner functions, securing agreement on objectives, investment and delivery expectations
Represent Events & Experiential Marketing in various forums, communicating recommendations clearly and resolving competing priorities constructively
Set the quality bar for the portfolio and help others meet it; introduce relevant industry practices and share learning to strengthen the team’s craft