Solution Architect, Revenue Cycle Transformation (Epic Back-End Revenue Cycle)

Solution Architect, Revenue Cycle Transformation (Epic Back-End Revenue Cycle)

About Chartis

The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, equitable, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better.

Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.

Remote work is allowed.

Role Overview

As a Solution Architect, you will lead large-scale, technology-enabled revenue cycle transformation initiatives for leading healthcare organizations. You will serve as both a strategic advisor and delivery leader - guiding clients from vision through execution to measurable outcomes.

This role is ideal for someone who combines deep revenue cycle expertise with hands-on Epic back-end experience, strong leadership skills, and the ability to translate strategy into action. Experience with Epic billing and collections workflows, including claims submission, payment posting, denial management, accounts receivable (A/R) follow-up, and patient collections, is central to this role.

Responsibilities

Lead Transformation Engagements

Own end-to-end delivery of revenue cycle transformation initiatives, including Epic implementation and optimization with a focus on back-end billing and collections workflows

Define solution strategy, scope, and roadmap aligned to client goals and billing and collections priorities

Drive execution across complex, cross-functional teams spanning operational, clinical, and technical stakeholders

Architect Scalable Solutions

Design and optimize Epic back-end revenue cycle workflows across claims submission, payment posting, denial management, A/R follow-up, and patient collections

Ensure alignment between Epic configuration, business processes, and desired operational and financial outcomes

Identify and address billing and collections issues, including claim rejections, denials, payment posting exceptions, and aging A/R, that affect revenue cycle performance

Advise and Influence

Serve as a trusted advisor to executive and operational stakeholders

Lead decision-making, issue resolution, and governance structures across billing, collections, and related revenue cycle functions

Translate technical concepts into clear, actionable insights for non-technical audiences

Drive Adoption and Change

Partner with client leadership to enable adoption and sustain back-end revenue cycle transformation

Support change management strategies that improve billing accuracy, collections efficiency, and revenue cycle outcomes

Develop Teams

Lead and mentor multidisciplinary teams across consulting and client organizations

Foster a high-performing, collaborative team environment

Qualifications and Desired Skills

7+ years of experience leading complex, technology-enabled healthcare initiatives (e.g., Epic, automation, AI)

Deep expertise in Epic back-end revenue cycle / billing and collections, with hands-on experience in one or more relevant Epic applications such as Resolute Hospital Billing (HB), Resolute Professional Billing (PB), Epic Claims, or related billing applications

Proven success delivering large-scale Epic implementations or optimizations, particularly within back-end revenue cycle, billing, claims, or collections

Strong understanding of EHR ecosystems, integrations, and revenue cycle analytics

Experience leading client-facing engagements with the ability to influence executive and operational stakeholders