About Chamber

Cardiovascular disease remains the leading cause of death in America. At Chamber, we are rebuilding the cardiology system around outcomes rather than volume. We partner with independent cardiologists to help them lead population health efforts in their communities, equipping them with technology, data, and operational tools that translate complex insights into better care for patients.

Our model brings together clinical expertise, thoughtful design, and a modern operating platform that supports physicians, patients, and payers. By combining innovative AI tools with a commitment to human-centered care, we aim to transform heart health at scale.

Role Overview

As Senior Payer Implementation Manager, you’ll join payer implementation discussions as they begin and support delivery from signed contract through go-live, turning strategic commitments into successful launches. Reporting to the Head of Implementation & Corporate Initiatives, you’ll own implementation planning, align cross-functional work-streams, and drive day-to-day execution.

This is an opportunity to bring clarity and momentum to complex projects, including implementations already underway. You’ll coordinate enrollment, eligibility, data exchange, outreach, and clinical operations, assessing progress, identifying gaps, and asking the questions that shape a practical roadmap. Rather than following a fixed playbook, you’ll build implementation plans tailored to each payer partnership and grounded in Chamber’s model.

In this a hands-on individual contributor role. You’ll lead payer-facing implementation efforts and influence cross-functional execution without direct people-management responsibilities. Your focus will extend through go-live; ongoing account management is owned by a separate team. Contracting, pricing, and payment terms sit with the Head of Implementation. You keep the record on that work, tracking open items, document versions, and decisions, so the implementation plan stays aligned with the contract.

What You'll Own

You work across key departments, and you know enough about each to ask the right questions, spot when two answers conflict, and keep the owners on schedule. Each team makes the calls in its area. You make sure the calls get made, get written down, and get reflected in the plan.

Implementation Planning and Delivery

Own day-to-day payer implementation delivery from late-stage contract conversations through go-live, building and maintaining the project plan, coordinating supporting work-streams, and driving open items to resolution.

Bring structure and momentum to implementations already underway: assess progress, identify unresolved issues, and drive the decisions needed to move forward.

Establish and lead implementation of work-streams for each payer. The list below shows the typical work-streams and the kind of work each involves.

Data exchange: own the requirements, file layouts, test files, acceptance criteria, and the validation step before go-live. The data team owns the build.

Enrollment and eligibility: track the eligibility, in-program, and exclusion rules as they are agreed, and make sure the written definitions match what finance, clinical, and the payer each believe.

Clinical design: run the sessions, pre-reads, follow-ups, and decision log, and make sure clinical decisions are reflected in data rules and care team workflows. The clinical team owns the content.

Outreach and marketing: coordinate payer approval of member-facing materials, consent and opt-out handling, and outreach timing.

Agreements: coordinate with Legal on BAAs, data use agreements, and other payer contracts that support the implementation, tracking status with the payer, and keeping each one on the launch timeline.

Payer vendor onboarding and compliance: coordinate security questionnaires, delegation assessments, training attestations, exclusion screening, and oversight audit requirements, routing each to the right internal owner.

Launch readiness: run the readiness review and go/no-go with the payer, lead the post-launch stabilization period, and deliver a documented handoff to the account management team.