Global Services helps Chainalysis customers turn blockchain data and investigative tools into practical results. Our customers include law enforcement, national security teams, financial institutions, and organisations across the crypto industry.

We’re looking for a Deployment Strategist, Crypto Investigations, to join Global Services and support public-sector customers in France, particularly law enforcement and intelligence teams. You’ll use your investigative experience and technical skills to help customers get the most out of Chainalysis products. This is a hands-on, customer-facing role focused on investigations and practical problem-solving rather than software engineering.

You’ll work with customers throughout their engagement with Chainalysis, from understanding their needs and conducting investigations to developing workflows, delivering training, and helping them build their own capabilities. You’ll need sound investigative judgement, strong French communication skills, and the ability to build trusted relationships with customers.

In this role, you’ll

Support customer engagements from initial discovery and pre-sales through investigations, solution delivery, training, and ongoing support

Conduct blockchain investigations using Chainalysis products, particularly Reactor

Work with law enforcement, intelligence, and other public-sector customers to understand their objectives and help them achieve practical results

Build and adapt investigative workflows, queries, reports, and dashboards using Chainalysis tools and data

Help customers put investigative workflows into practice and develop the skills to use Chainalysis independently

Build trusted customer relationships by providing practical investigative guidance and product expertise

Lead customer meetings, demonstrations, investigative walkthroughs, training sessions, and technical briefings

Support pre-sales discussions by understanding customer requirements and explaining how Chainalysis can help

Share customer feedback and investigative insights with Product, Engineering, Global Intel, and Sales

Share investigative techniques and best practices with colleagues across Global Services

We’re looking for candidates who have

Experience conducting or supporting investigations in law enforcement, policing, intelligence, or a related field. Candidates with relevant crypto or financial-crime investigation experience from other backgrounds will also be considered

Experience working with public-sector, law-enforcement, intelligence, or other mission-focused stakeholders

Strong investigative judgement and the ability to explain findings clearly and build credibility with customers

The technical aptitude to learn investigative platforms and work with data; extensive software-engineering experience is not required

The ability to analyse complex information and communicate findings to both investigators and senior stakeholders

The flexibility to work across pre-sales, customer delivery, and ongoing support

Fluency in French, with the ability to work confidently with French-speaking customers

The ability to be based in France, ideally in Paris

Required Skills

Technical Skills

Confidence using investigative tools and the ability to develop expertise in Chainalysis Reactor

Ability to work with investigative data and turn customer requirements into practical workflows, queries, and reports

Familiarity with blockchain investigation tools or analytical workflows is an advantage; Python and SQL are not required

Ability to learn Chainalysis products and understand how their data can support customer investigations

Domain Expertise

Experience in law enforcement, policing, intelligence, financial crime, or another relevant investigative field

Understanding of investigative objectives, operational workflows, and the outcomes customers need to achieve

Ability to use investigative judgement to guide an investigation and advise customers on their approach

Customer & Communication Skills

Ability to build trusted customer relationships through investigative knowledge and practical support