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Aurora Innovation

Developer Support Engineer I

Pittsburgh, PAHybrid · United States
FullTime · Software Engineering
POSTED 2 NOVVERIFIED 5H AGO
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Pay · posted
$88k–132k
mkt median $146k
Open for
1d
since 2 Nov
PERM · FY25
17
green card filings
Hiring · 30d
92
−1 net · open roles
PythonGoAWSTerraform

Who we are

Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.

The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.

At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn.

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

We’re searching for a Developer Support Engineer 1 to join Aurora’s Developer Support team, reporting to the Developer Support Team Lead. Developer Support is the first place Aurora’s engineers go when a build won’t pass, a tool won’t authenticate, or they need access to get their work done, and we fix the underlying causes so the same problems don’t come back. As our engineering organization grows, we’re hiring an early-career engineer who wants hands-on experience across a modern engineering stack (CI/CD, cloud infrastructure, identity and access, and AI developer tools) and the chance to ship real code from day one.

In this role you will

Help engineers get unblocked across builds and CI, source control, cloud access, authentication, virtual development environments, and AI coding tools

Triage incoming support requests, resolve what you can, and hand off clearly to the owning team when an issue needs a deeper fix

Grant and manage access through infrastructure-as-code and peer-reviewed changes rather than manual configuration

Spot patterns across requests, raise emerging incidents early, and help communicate them to affected engineers

Build scripts, command-line tools, documentation, and AI-powered automation that cut repeat requests and manual work

Required qualifications

0–2 years of experience in technical support, IT or systems administration, DevOps, SRE, or a related role; internships and co-ops count

Working proficiency with Linux

Experience with Git and GitHub workflows, including branches, pull requests, and resolving merge conflicts

Experience writing Python or Bash scripts to automate tasks

Experience troubleshooting technical issues by reading logs, reproducing problems, and isolating root causes

Desirable qualifications

Experience supporting engineers as internal customers, or with developer tools, build systems, or a large monorepo

Experience with a CI/CD system such as GitHub Actions, Buildkite, or Jenkins, or a build system such as Bazel

Experience with infrastructure-as-code (especially Terraform), cloud IAM (AWS), SSO and identity providers, or Go

Experience writing documentation or runbooks, building self-service tools, or using AI coding assistants

For roles based in Pittsburgh, PA: The salary range for this position is $88,000 - $132,000 per year.

Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

Working at Aurora

At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks.

We believe in-person work increases collaboration, empathy, and our ability to lead effectively. As a result, Aurorans are expected to work from the office at least 3 days per week, with some roles requiring more frequent in-office presence, up to 5 days per week, based on operational needs.

Source · Aurora InnovationFirst seen 2 NovOriginal ↗