AT Process Technologies (ATP) is a pioneering manufacturing company focused on the development and deployment of modular energetics production plants. Using breakthrough chemistry and automation that operates continuously and generates little to no waste, ATP is expanding energetics production to meet the munitions demands of the US and Allies safely, rapidly, and cost effectively.

Key Responsibilities

Provide tier 1 and tier 2 support for hardware, software, accounts, and peripherals across the organization

Execute onboarding and offboarding, including account provisioning, device enrollment, and timely access revocation

Manage asset inventory, device imaging, patching, and hardware lifecycle

Administer user accounts and devices in Microsoft 365, Entra ID, and Intune

Process badge and physical access requests in accordance with ITAR and the Technology Control Plan

Follow CUI handling procedures and maintain records that serve as compliance evidence for CMMC assessment

Support conference room, laboratory, and shop floor equipment

Maintain the ticketing system and knowledge base documentation

Identify and escalate security events, and support incident response activities

Required Qualifications

2+ years of professional experience in IT support or helpdesk operations

Experience with Microsoft 365 administration and Windows and macOS support

Familiarity with MDM platforms (Intune preferred) and basic networking

Strong customer service and communication skills

Strong problem-solving and debugging skills

Preferred Qualifications

Experience in a regulated environment (defense, aerospace, healthcare, or finance)

Familiarity with NIST SP 800-171 or CMMC

Scripting experience in PowerShell or Python

Certifications such as CompTIA A+, Network+, or Security+

Additional Requirements

Ability to lift 50 lbs

U.S. Person and ability to obtain a security clearance

Ability to work on-site and travel as needed

ITAR Requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

Equal Employment Opportunity

AT Process Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

Reasonable Accommodation

If you need a reasonable accommodation during the application or interview process, please contact careers@atp.us.

E-Verify

AT Process Technologies participates in E-Verify to confirm employment eligibility for all newly hired employees.