Building Healthcare That Remembers

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.

At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 285 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.

We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!

Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.

About The Role

We're hiring Forward Deployed Engineers to own customer deployments from technical build through go-live and optimization. You'll be the technical owner for health system implementations, working directly with customers to build, configure, and deploy production AI agents tailored to their workflows.

You'll work closely with Agent Product Managers who own the customer relationship and project plan, while you own the technical execution—building integrations, creating custom workflows, and ensuring successful launches.

What You'll Do

You'll be the technical force behind bringing AI agents to life for healthcare organizations. This isn't a typical engineering role—you'll work at the intersection of cutting-edge AI, complex healthcare systems, and real customer impact.

Ship Production AI Agents

Own implementations end-to-end for health systems, from technical scoping through go-live and beyond

Build custom integrations with complex healthcare platforms

Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints

Launch agents that handle thousands of real patient interactions daily

Solve Hard Technical Problems

Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools

Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols

Build tooling and automation that makes every future implementation faster and better

Optimize agent performance in production using real-world data and customer feedback

Shape the Product

Partner directly with Product Engineering to influence platform direction based on what you learn in the field

Identify patterns across implementations that become product features

Work with Sales to scope technical requirements and demo capabilities to prospects

Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need

What We're Looking For

Required

Strong software engineering background with a track record of shipping production code

Proficiency in Python

Experience with APIs, integrations, and working across multiple systems

Comfortable with ambiguity and building in fast-paced, high-stakes environments

Excellent communication skills—you can explain technical concepts to non-technical stakeholders

Scrappy, resourceful mindset—you find ways to solve problems even when the path isn't clear

Passion for healthcare and improving patient access

Nice to Have

Experience with healthcare systems (EHR, practice management, patient engagement platforms)

Previous work in customer-facing engineering, solutions engineering, or implementation roles

Familiarity with voice/telephony systems (Twilio, etc.)

Background in AI/LLM applications

Experience working with enterprise customers