Amplitude is the leading AI analytics platform, helping over 5,200 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude is looking for a Senior Salesforce Platform Engineer to support the scaling and ongoing evolution of our go-to-market (GTM) systems. You'll own end-to-end visibility into our Salesforce platform, from day-to-day configuration and support to long-term architecture and improvement.

As part of our GTM Engineering team, you’ll partner with Sales, GTM Operations, Finance, Product & Engineering, and GTM leadership to deliver well-governed solutions across Salesforce and connected platforms like CPQ, NetSuite, Amplitude, and Snowflake.

What You'll Do

Hands-on platform administration, configuration, troubleshooting, maintenance, testing, upgrades, and user support

Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support the quote-to-cash process

Serve as the escalation line of support for Salesforce, handling escalated issues such as contract, entitlement, and provisioning discrepancies, driving root cause fixes

Collaborate cross-functionally with business stakeholders, gather requirements independently, and serve as a trusted partner for end users across the RevOps and Salesforce ecosystem.

Define and implement Salesforce standard operating procedures including but not limited to: field hygiene, data retention, integrations, permission sets, validation rules

Conduct regular system audits and health checks to proactively identify and resolve data quality issues

Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems.

Own Salesforce license allocation and forecasting, and monitor data storage against org limits

Build integrations, data flows, and install managed packages between Salesforce and external systems

Create and maintain system documentation for cross-team training, and participate in release planning, UAT, and post-deployment validation

Contribute as part of the GTM Engineering team to implement roadmap initiatives, working from design through testing and deployment.

Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities

Your First Six Months of Impact

Transition our reactive Salesforce support into an agent supported triage engine

Define a data retention strategy and identify opportunities to optimize data storage

Refine Salesforce RBAC for consistency across users and profiles

Respond to reactive CPQ questions independently

What You'll Bring

5+ years of Salesforce administration experience, including hands-on work with Salesforce CPQ and quote-to-cash processes in a production revenue organization

Hands-on experience with Salesforce Sales Cloud and a functional understanding of CPQ, pricing rules, and the quote-to-contract-to-order handoff

Hands-on experience writing and maintaining Apex (triggers, classes, batch/schedulable jobs), with the ability to read, troubleshoot, and safely extend existing code

Foundational knowledge of other Salesforce development concepts (Visualforce, Lightning Web Components, SOQL/SOSL, platform limits)

Experience integrating Salesforce with third-party tools via native connectors, managed packages, or integration platforms

Strong customer service orientation, with a genuine desire to help users work through problems