About the Company

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance.

Before providing the system of record that powers the entire industry, we built and ran our own mortgage servicer on it. That gave us a real regulated environment to prove our technology could replace the mainframe systems servicers have used for decades. Carrington acquired that servicer and adopted ValonOS as its core platform, allowing us to focus entirely on scaling our SaaS platform.

ValonOS is now on track to power 1 in 6 U.S. mortgages across major mortgage servicers like Newrez, Carrington, and ServiceMac. Every process on the platform is structured and programmable, enabling our AI agents to perform core servicing work, like handling payments, escrow, and homeowner questions, directly within the system's controls.

We recently raised a $150 million Series D at a $2.3 billion valuation by new investor Ribbit Capital, with continued support from existing backer a16z, amongst others.

About the Role

Valon is rebuilding the mortgage servicing industry from the ground up. We're looking for a Technical Program Manager (TPM) to join our team and help us coordinate and launch complex data deployment workstreams that will revolutionize how mortgage servicers operate. This is an exciting opportunity to shape the future of our TPM function and make a significant impact on our data team execution.

In this role, you'll be instrumental in coordinating efforts across multiple teams (data, deployment strategy, engineering, product), ensuring seamless communication, and driving the successful delivery of our most critical initiatives. If you're a seasoned TPM with a passion for tackling challenging problems and a desire to build a function from the ground up, we encourage you to apply.

What You'll Do

Lead End-to-End Program Management: Own the planning, execution, and delivery of complex technical programs from conception through launch, including defining scope, setting timelines, and managing risks.

Drive Cross-Functional Coordination: Facilitate effective communication and collaboration between data, deployment strategy, engineering, product, and other stakeholders to ensure alignment and shared understanding.

Optimize Development Processes: Identify and implement process improvements to enhance efficiency, predictability, and quality across the development lifecycle.

Manage Stakeholder Expectations: Proactively communicate program status, risks, and dependencies to all relevant stakeholders, ensuring transparency and alignment.

Mitigate Risks and Resolve Issues: Identify potential roadblocks and actively work to resolve technical, operational, and organizational challenges that may impact program delivery.

Define and Track Metrics: Establish clear success metrics for programs and regularly track progress, providing data-driven insights to inform decision-making.

Contribute to Team Growth: As our second TPM, you'll have a unique opportunity to help define the vision, strategy, and best practices for the TPM function at Valon.

What You'll Bring

5+ years of experience as a Technical Program Manager in a fast-paced, complex software development environment.

Proven track record of successfully delivering large-scale, cross-functional technical programs.

Strong understanding of the software development lifecycle (SDLC) and various agile methodologies.

Exceptional communication and interpersonal skills, with the ability to influence and align diverse stakeholders.

Excellent problem-solving abilities and a proactive approach to identifying and mitigating risks.

Ability to thrive in a dynamic, rapidly evolving startup environment.

Prior experience in fintech team is a plus, but not required.

Benefits

Compensation: competitive salary with a meaningful stake in the company via equity, and 401(k) plan. The base salary range reflects multiple levels. We assess level based on a combination of experience and interview performance.

Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits.