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📝 About the role

Sitemate's Director of People Operations owns the People Operations function end-to-end, global payroll, the employee lifecycle, Talent Acquisition and IT provisioning, and the People programs every department runs to, from performance, engagement and learning and development to levelling and compensation. The role leads a team of two: a Senior Talent Acquisition Manager and a People Operations Manager.

The job is to architect the next version of People Operations at Sitemate, built for the AI era so the team stays small as Sitemate grows. That only works if systems and AI agents do the admin.

This is a hands-on, builder-first role. You build the systems, agents and playbooks yourself, and set the bar through your own work.

At Sitemate, managers are player-coaches at every level, including the executive team. Time in the details sharpens the bar you hold, alongside the leadership work.

🏢 About Sitemate

Sitemate builds best-in-class software and AI agents for the built world, helping construction, infrastructure and industrial companies work smarter and faster. Our mission is to multiply the engineering power of the built world.

Storm is the #1 data capture agent for the front line of the built world - converting audio, photos and videos into clean structured records.

With conversational support in-app and across SMS, Whatsapp and phone calls, Storm is shifting front line workers from paperwork and clunky digital forms, to natural language and multi-channel data capture.

Our core platforms are Dashpivot (safety, quality and field reporting), Gearbelt (fleet and asset management), Flowsite (no-code integrations), and the Sitemate mobile app for every worker on site.

We have strong product-market fit, generating thousands of new leads per month through word of mouth and organic channels. We are backed by Blackbird, with 200 people across 18+ countries and entities in Australia, the UK, the US and Canada.

🎯 What the function owns

The People Operations architecture. How our people system and tools work together across every entity, the data that flows between them, and which steps run without human admin. You design for automation first, within the systems we already run

People Operations' AI agents and automation. What gets automated next, where agents get built, what stays human, and the guardrails, including which employee and payroll data each tool may touch

The frameworks and playbooks. Written so managers can run a people process themselves, day or night, with a playbook or an agent to answer the question when the team isn't online

The People programs. Career paths and levels, the promotion policy, the principles behind our compensation plans, learning and development, and the performance, engagement and promotion cycles. Each one is run like a product: its users are every manager at Sitemate, and adoption is how you measure it

People data and listening. The engagement measurement system and the people reporting leaders use to make decisions, from how each metric is defined and kept confidential through to action and re-measurement

The People Operations function and team. Its operating model, workforce plan and the breakdown standard beneath each initiative, with nothing entering execution until you've greenlit it. You lead, coach and develop the team, and make the performance, promotion and exit decisions within it

🤝 Who you work with

CEO. Sets company strategy. You're responsible for translating it into clear people priorities, bringing synthesised options

Finance. Your closest partner on payroll, headcount planning, compensation benchmarking and levelling.

Legal. Support on employee relations casework and compliance globally

Your team. A Senior Talent Acquisition Manager and a People Operations Manager. You set direction and standards, and they run their processes day to day

Department leaders across GTM, EPD and Marketing. Your partners on org design, levelling, compensation and hiring. They and their managers run their people cycles and hiring loops off the frameworks and playbooks you build